HP Rp3000 Troubleshooting Guide - Page 44

DVD or CD in the optical drive will not eject., Cause, Solution

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DVD or CD in the optical drive will not eject. Cause The sliding door that covers the optical drive is closed. Disc not properly seated in the drive. Solution Use the key provided to unlock the door (if necessary) and slide the door all the way down. Turn off the computer and insert a thin metal rod into the emergency eject hole and push firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the disc. Sliding door that covers the optical drive will not open. Cause The sliding door is locked. Solution Use the provided key to unlock the door then slide the door down. 38 Chapter 2 Troubleshooting Without Diagnostics ENWW

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DVD or CD in the optical drive will not eject.
Cause
Solution
The sliding door that covers the optical drive is closed.
Use the key provided to unlock the door (if necessary) and slide
the door all the way down.
Disc not properly seated in the drive.
Turn off the computer and insert a thin metal rod into the
emergency eject hole and push firmly. Slowly pull the tray out
from the drive until the tray is fully extended, then remove
the disc.
Sliding door that covers the optical drive will not open.
Cause
Solution
The sliding door is locked.
Use the provided key to unlock the door then slide the door
down.
38
Chapter 2
Troubleshooting Without Diagnostics
ENWW