HP Rp3000 Troubleshooting Guide - Page 56

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes This section covers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily have an error code or text message associated with them. WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching. Look for the LED on the system board. If the LED is illuminated, the system still has power. Power off the computer and remove the power cord before proceeding. NOTE: If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on the front panel of the computer and refer to the following table to determine the front panel LED codes. Recommended actions in the following table are listed in the order in which they should be performed. Not all diagnostic lights and audible codes are available on all models. Table A-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Green Power LED flashes every two seconds. None None Red Power LED flashes two 2 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Computer on. None Computer in Suspend to RAM mode (some models only) or normal Suspend mode. None required. Press any key or move the mouse to wake the computer. Processor thermal protection activated: A fan may be blocked or not turning. OR The heatsink is not properly attached to the processor. 1. Ensure that the computer air vents are not blocked and the system cooling fan is running. 2. Open hood, press power button, and see if the system fan spins. If the system fan is not spinning, make sure the fan's cable is plugged onto the system board header. 3. If fan is plugged in, but is not spinning, then replace heatsink. Red Power LED flashes four 4 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Power failure (power supply is overloaded). 4. Contact an authorized reseller or service provider. 1. Check if a device is causing the problem by removing ALL attached devices (such as hard drives, optical drives, and expansion cards). Power on the system. If the system enters the POST, then power off and replace one device at a time and repeat this procedure until failure occurs. Replace the device that is causing the failure. Continue adding devices one at a time to ensure all devices are functioning properly. 2. Replace the power supply. 3. Replace the system board. 50 Appendix A POST Error Messages ENWW