HP Rp3000 Troubleshooting Guide - Page 61

Clearing and Resetting the CMOS, Using Computer Setup to Reset CMOS, Resetting the CMOS Jumper

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Clearing and Resetting the CMOS The computer's configuration memory (CMOS) stores information about the computer's configuration. Using Computer Setup to Reset CMOS Using Computer Setup to reset CMOS also clears the power-on and setup passwords. To reset CMOS through Computer Setup, you must first access the Computer Setup Utilities menu. When the Computer Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary. NOTE: If you do not press the F10 key while the message is displayed, you must turn the computer off, then on again, to access the utility. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power, and Advanced. To reset CMOS to the factory default settings first set time and date, then use the arrow keys or the Tab key to select File > Default Setup > Restore Factory Settings as Defaults. Then select Apply Defaults and Exit from the File menu. This resets the soft settings that include boot sequence order and other factory settings. It will not, however, force hardware rediscovery. See the Desktop Management Guide for further instructions on reestablishing passwords. For instructions on Computer Setup, see the Computer Setup (F10) Utility Guide. Resetting the CMOS Jumper 1. Turn off the computer and any external devices, and disconnect the power cord from the power outlet. The power must be disconnected from the system to clear CMOS. 2. Disconnect the keyboard, monitor, and any other external equipment connected to the computer. WARNING! To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching. CAUTION: When the computer is plugged in, the power supply always has voltage applied to the system board even when the unit is turned off. Failure to disconnect the power cord can result in damage to the system. Static electricity can damage the electronic components of the computer or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See the Hardware Reference Guide for more information. 3. Remove the computer cover or access panel. CAUTION: Clearing CMOS will restore CMOS values to factory defaults and will erase any customized information including passwords, asset numbers, and special settings. It is important to back up the computer setup configuration before resetting CMOS values in case it is needed later. Back up is easily done through Computer Setup. See the Computer Setup (F10) Utility Guide for information on backing up the computer setup configuration. 4. Locate the green two-prong jumper labeled CMOS. NOTE: Be sure you have disconnected the AC power cord from the wall outlet. CMOS will not clear if the power cord is connected. ENWW Clearing and Resetting the CMOS 55

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Clearing and Resetting the CMOS
The computer’s configuration memory (CMOS) stores information about the computer’s configuration.
Using Computer Setup to Reset CMOS
Using Computer Setup to reset CMOS also clears the power-on and setup passwords. To reset CMOS
through Computer Setup, you must first access the Computer Setup Utilities menu.
When the Computer Setup message appears in the lower-right corner of the screen, press the
F10
key.
Press
Enter
to bypass the title screen, if necessary.
NOTE:
If you do not press the
F10
key while the message is displayed, you must turn the computer
off, then on again, to access the utility.
A choice of five headings appears in the Computer Setup Utilities menu:
File
,
Storage
,
Security
,
Power
, and
Advanced
.
To reset CMOS to the factory default settings first set time and date, then use the
arrow
keys or the
Tab
key to select
File
>
Default Setup
>
Restore Factory Settings as Defaults
. Then select
Apply
Defaults and Exit
from the
File
menu. This resets the soft settings that include boot sequence order
and other factory settings. It will not, however, force hardware rediscovery.
See the
Desktop Management Guide
for further instructions on reestablishing passwords. For
instructions on Computer Setup, see the
Computer Setup (F10) Utility Guide
.
Resetting the CMOS Jumper
1.
Turn off the computer and any external devices, and disconnect the power cord from the power
outlet. The power must be disconnected from the system to clear CMOS.
2.
Disconnect the keyboard, monitor, and any other external equipment connected to the computer.
WARNING!
To reduce the risk of personal injury from electrical shock and/or hot surfaces, be
sure to disconnect the power cord from the wall outlet, and allow the internal system components
to cool before touching.
CAUTION:
When the computer is plugged in, the power supply always has voltage applied to
the system board even when the unit is turned off. Failure to disconnect the power cord can result
in damage to the system.
Static electricity can damage the electronic components of the computer or optional equipment.
Before beginning these procedures, ensure that you are discharged of static electricity by briefly
touching a grounded metal object. See the
Hardware Reference Guide
for more information.
3.
Remove the computer cover or access panel.
CAUTION:
Clearing CMOS will restore CMOS values to factory defaults and will erase any
customized information including passwords, asset numbers, and special settings. It is important
to back up the computer setup configuration before resetting CMOS values in case it is needed
later. Back up is easily done through Computer Setup. See the
Computer Setup (F10) Utility
Guide
for information on backing up the computer setup configuration.
4.
Locate the green two-prong jumper labeled CMOS.
NOTE:
Be sure you have disconnected the AC power cord from the wall outlet. CMOS will not
clear if the power cord is connected.
ENWW
Clearing and Resetting the CMOS
55