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HP ScanJet Enterprise Flow N9120 Scanjet Enterprise N9120/Flow N9120 User Guid - Page 25

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Page 25 highlights

For detailed information on using the HP Scanner Tools Utility, see the HP Scanner Tools Utility help. HP Scanner Tools Utility scanner maintenance information 23

Section	Page
Contents	3
Use the scanner	5
Scanner overview	5
Scanner front panel buttons	5
Scanner lamp setting	6
Load original documents	7
Use the automatic document feeder	7
Document loading tips	7
How to load documents	8
Load an original on the scanner glass	10
How to scan	11
Associate a quick start button with scanning software	11
Scan from scanning software	11
Scan from HP Smart Document Scan Software	12
Scan from ISIS- or TWAIN-compliant scanning software	12
How to copy	12
Useful scanner features	13
Work with HP Smart Document Scan Software profiles	13
Automatically rotate scanned pages	14
Scan extra long documents	14
Filter out color from a document (color dropout)	14
Set the background color for scans from the automatic document feeder	15
Use scanner hardware compression for faster scans	15
Disable Misfeed (Multipick) Detection	15
Scan without reviewing	16
Set up and use the imprinter	16
Install or replace a print cartridge in the imprinter	16
Position the imprinter	18
Test the imprinter	18
Clean the imprinter	19
Use the imprinter	19
Care and maintenance	20
Order maintenance and scanning supplies	20
Clean the automatic document feeder	20
Clean the scanner glass	23
Clean the scanner fan filters	23
Replace the feed roller and separation pad	24
HP Scanner Tools Utility scanner maintenance information	24
Troubleshooting	26
Scanner LEDs	26
Installation troubleshooting	27
Check that the scanner has power	27
Check the USB connection	27
Uninstall and then reinstall the HP Scanjet utilities	28
Scanner operation problems	28
Scanner will not turn on	28
Scanner lamp stays on	28
Scanner does not scan right away	29
Scanner scans only one side of a double-sided page	29
Scanned image is fuzzy	29
Scanned pages are out of order at the scan destination	29
Scanned pages are missing at the scan destination	29
Optimizing scanning and task speeds	30
The image is completely black or completely white	30
Scanned images are not straight	30
Scanned images contain streaks or scratches	30
Vertical white stripes appear on the printed page	31
Scan files are too large	31
The imprinter is not printing or the print quality is poor	31
Scanner buttons are not working correctly	32
Buttons do not work	32
An unexpected program opens when a button is pressed	32
Wrong profile is used when the Scan button is pressed	32
Automatic document feeder problems	33
Clear a jam from the automatic document feeder	33
Automatic document feeder does not feed paper	35
The bottom of the scanned image is cut off	35
Additional troubleshooting information	36
Product care and support	37
Maintenance, troubleshooting, and support	37
Getting assistance	37
Regulatory information and product specifications	38

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For detailed information on using the HP Scanner Tools Utility, see the HP Scanner Tools Utility help.

HP Scanner Tools Utility scanner maintenance information