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HP XP P9500 Hitachi Dynamic Link Manager Software User Guide for VMWare (HIT52 - Page 131

List of Collected Error Information, Table 7-1 List of Error Information Collected by the, Utility

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Logs from all applications, systems, and security event logs are obtained. maximum-file-length The utility obtains logs from each application, system, and security event log. The logs are obtained, starting from the most recent log, until the log size reaches maximum-file-length. Specify the log size in MB. The specifiable value ranges from 1 to 4096. -h Displays the format of the DLMgetras utility. Note: ¢ You cannot specify the -eventlogsize {all | maximum-filelength} parameter together with the -eventlogtime yyyy/mm/dd parameter. ¢ If neither the -eventlogsize {all | maximum-file-length} parameter nor the -eventlogtime yyyy/mm/dd parameter are specified, the utility's default is to obtain a maximum of 8 MB of event log data. ¢ If the specified folder to which collected information is output already exists, an overwrite confirmation message is displayed. Responding by entering y instructs the DLMgetras utility to overwrite the existing files; entering n (or anything other than y) instructs the utility to terminate without executing. In the latter case, you can either rename the existing folder before reexecuting the utility, or you can execute the utility with a different folder name specified. ¢ Windows 7, Windows Server 2008, and Windows Vista support User Account Control (UAC). Therefore, if you execute the DLMgetras utility as a user other than Administrator, execute it from the Administrator: Command Prompt window. List of Collected Error Information Table 7-1 List of Error Information Collected by the DLMgetras Utility for Collecting Error Information on page 7-3 lists the types of error information that is collected by the DLMgetras utility in the target error information collection folder. Table 7-1 List of Error Information Collected by the DLMgetras Utility for Collecting Error Information Directory that stores collected files#1 Files Explanation Just under the folder to which getrasn.log collected information is output The log file generated when DLMgetras is executed. Utility Reference 7-3 Hitachi Dynamic Link Manager User Guide (for VMware(R))

Section	Page
User Guide (for VMware(R))	1
Contents	3
Preface	9
Intended audience	10
Product version	10
Release notes	10
Document revision level	10
Document organization	10
Referenced documents	11
Document conventions	11
Convention for storage capacity values	13
Getting help	13
Comments	14
Overview of HDLM	15
What is HDLM?	16
HDLM Features	17
HDLM Functions	19
Devices Managed by HDLM	20
System Configuration	20
LU Configuration	21
Program Configuration	22
HDLM driver and NMP positions	23
Distributing a Load Using Load Balancing	24
Paths to Which Load Balancing Is Applied	26
Load Balancing Algorithms	27
Performing Failovers and Failbacks Using Path Switching	29
Automatic Path Switching	29
Manual Path Switching	31
Path Status Transition	32
Monitoring Intermittent Errors	34
Checking Intermittent Errors	34
Setting Up Intermittent Error Monitoring	34
Intermittent Error Monitoring Actions	35
When a User Changes the Intermittent Error Information	37
Detecting Errors by Using Path Health Checking	39
Error Management	39
Types of Collected Logs	40
Collecting Error Information Using the Utility for Collecting HDLM Error Information (DLMgetras)	41
Collecting Audit Log Data	41
Categories and Audit Events that HDLM Can Output to the Audit Log	43
Requirements for Outputting Audit Log Data	44
Destination and Filtering of Audit Log Data	45
Audit Log Data Formats	45
Creating an HDLM Environment	49
HDLM System Requirements	50
Hosts and OSs Supported by HDLM	50
Storage Systems Supported by HDLM	50
Memory and Disk Capacity Requirements	51
Number of Paths Supported in HDLM	51
Flow for Creating an HDLM Environment	52
HDLM Installation Types	52
Notes on Creating an HDLM Environment	52
Installing HDLM	53
Performing a New Installation of HDLM	53
Performing a Re-installation of HDLM	56
Checking the Path Configuration	56
Setting Up HDLM	57
Checking the Current Settings	57
Setting Up the HDLM Functions	58
Checking the Updated Settings	60
Setting Up Integrated Traces	61
Uninstalling HDLM	63
Preparations for HDLM Uninstallation	63
Uninstalling HDLM	64
HDLM Operation	67
HDLM Operations Using Commands	68
Notes on Using Commands	68
Viewing Path Information	68
Changing the Status of Paths	69
Viewing LU Information	70
Initializing Statistical Information for Paths	71
Viewing and Setting Up the Operating Environment	71
Viewing License Information	72
Updating the License	73
Viewing HDLM Version Information	73
Troubleshooting	75
Information Collected by the DLMgetras Utility for Collecting HDLM Error Information	76
Checking Error Information in Messages	76
What To Do for a Path Error	76
Examining the Messages	78
Obtain Path Information	78
Identifying the Error Path	78
Narrowing Down the Hardware That Might Have Caused the Error	78
Identifying the Error Location and Correcting any Hardware Error	78
Placing the Path Online	78
What To Do for a Program Error	79
Examining the Messages	79
Obtaining Program Information	79
What To Do for the Program Error	80
Contacting your HDLM Vendor or Maintenance Company	80
What To Do for Other Errors	80
Command Reference	81
Overview of the HDLM Command dlnkmgr	82
clear (Returns the Path Statistics to the Initial Value)	83
Format	83
Parameters	84
help (Displays the Operation Format)	85
Format	85
Parameter	85
offline (Places Paths Offline)	87
Format	88
Parameters	88
online (Places Paths Online)	91
Format	91
Parameters	92
set (Sets Up the Operating Environment)	95
Format	95
Parameters	96
view (Displays Information)	102
Format	102
Parameters (To display program information)	104
Utility Reference	129
The DLMgetras Utility for Collecting HDLM Error Information	130
Format	130
Parameters	130
List of Collected Error Information	131
Messages	135
Before Viewing the List of Messages	136
Format and Meaning of Message IDs	136
Terms Used in Messages and Message Explanations	136
KAPL01001 to KAPL02000	137
KAPL09001 to KAPL10000	157
KAPL10001 to KAPL11000	158
KAPL13001 to KAPL14000	163
KAPL15001 to KAPL16000	164
KAPL20001 to KAPL21000	165
KAPL21001 to KAPL22000	169
Acronyms and abbreviations	171
Glossary	177

Match case Limit results 1 per page

Logs from all applications, systems, and security event logs are

obtained.

maximum-file-length

The utility obtains logs from each application, system, and security

event log. The logs are obtained, starting from the most recent log,

until the log size reaches

maximum-file-length

. Specify the log size in

MB. The specifiable value ranges from 1 to 4096.

-h

Displays the format of the

DLMgetras

utility.

Note:

You cannot specify the

-eventlogsize {all |

maximum-file-

length

}

parameter together with the

-eventlogtime

yyyy/mm/dd

parameter.

If neither the

-eventlogsize {all |

maximum-file-length

}

parameter nor the

-eventlogtime

yyyy/mm/dd

parameter are

specified, the utility's default is to obtain a maximum of 8 MB of event

log data.

If the specified folder to which collected information is output already

exists, an overwrite confirmation message is displayed. Responding

by entering

instructs the

DLMgetras

utility to overwrite the existing

files; entering

(or anything other than

) instructs the utility to

terminate without executing.

In the latter case, you can either rename the existing folder before re-

executing the utility, or you can execute the utility with a different

folder name specified.

Windows 7, Windows Server 2008, and Windows Vista support User

Account Control (UAC). Therefore, if you execute the

DLMgetras

utility

as a user other than Administrator, execute it from the

Administrator: Command Prompt

window.

List of Collected Error Information

Table 7-1 List of Error Information Collected by the

DLMgetras

Utility for

Collecting Error Information on page

lists the types of error information

that is collected by the

DLMgetras

utility in the target error information

collection folder.

Table 7-1 List of Error Information Collected by the

DLMgetras

Utility for

Collecting Error Information

Directory that stores

collected files

Files

Explanation

Just under the folder to which

collected information is output

getras

.log

The log file generated when

DLMgetras

is executed.

Utility Reference

7-3

Hitachi Dynamic Link Manager User Guide (for VMware(R))