IBM 2367 Hardware Maintenance Manual - Page 31

Related service information, Service web site, Restoring the preloaded system - drivers

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Related service information Related service information This section provides information about the following: v "Service web site" v "Restoring the preloaded system" v "Passwords" on page 29 v "Power management" on page 31 Service web site When the latest maintenance diskette and the system program service diskette become available, a notice will be posted on http://www.ibm.com/pc/partner/infotips Restoring the preloaded system If the data on a hard-disk drive is damaged or accidentally erased, you can restore the software that was shipped with the computer. This software includes the pre-installed operating system, applications, and device drivers. To restore the pre-installed software, you can use either the Product Recovery program or a recovery CD. Ordering the recovery CD When the hard-disk drive is replaced because of a failure, no Product Recovery program is on the new hard disk. In this case, you must use the Product Recovery CD for the computer. Order the recovery CD and the hard-disk drive at the same time so that you can recover the new hard-disk drive with the pre-installed software when they arrive. For information on which CD to order, see "Recovery CDs" on page 154 The Product Recovery program is in the service partition, a section of the hard-disk drive that is not displayed by Windows Explorer. Attention: All of the files on the primary hard-disk partition (usually drive C) will be lost in the recovery process. Be sure to back up copies of the files you have saved on your drive C before you begin. Product Recovery program Note: The recovery process might take up to 2 hours. To use the Product Recovery program to restore the pre-installed software, do the following: 1. Save all files and shut down the desktop. 2. Turn off the computer. General descriptions 27

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Related service information
This section provides information about the following:
v
“Service web site”
v
“Restoring the preloaded system”
v
“Passwords” on page 29
v
“Power management” on page 31
Service web site
When the latest maintenance diskette and the system
program service diskette become available, a notice will be
posted on
Restoring the preloaded system
If the data on a hard-disk drive is damaged or accidentally
erased, you can restore the software that was shipped with
the computer. This software includes the pre-installed
operating system, applications, and device drivers.
To restore the pre-installed software, you can use either
the Product Recovery program or a recovery CD.
Ordering the recovery CD
When the hard-disk drive is replaced because of a
failure, no Product Recovery program is on the new
hard disk. In this case, you must use the Product
Recovery CD for the computer. Order the recovery
CD and the hard-disk drive at the same time so that
you can recover the new hard-disk drive with the
pre-installed software when they arrive. For
information on which CD to order, see “Recovery
CDs” on page 154
The Product Recovery program is in the service partition, a
section of the hard-disk drive that is not displayed by
Windows Explorer.
Attention:
All of the files on the primary hard-disk
partition (usually drive C) will be lost in the recovery
process. Be sure to back up copies of the files you have
saved on your drive C before you begin.
Product Recovery program
Note:
The recovery process might take up to 2 hours.
To use the Product Recovery program to restore the
pre-installed software, do the following:
1.
Save all files and shut down the desktop.
2.
Turn off the computer.
Related service information
General descriptions
27