IBM 2681 Hardware Maintenance Manual - Page 33

Using, recovery - restore

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Related service information The Product Recovery program is in a section of your hard disk drive that is not displayed by Windows Explorer. Note: The recovery process might take up to 2 hours. Attention All of the files on the primary hard disk partition (usually drive C) will be lost in the recovery process. Be sure to back up copies of the files you have saved on your drive C before you begin. To use the Product Recovery program to restore your pre-installed software, do the following: 1. If possible, save all your files and shut down your operating system. 2. Turn off your computer. 3. Turn on your computer. Watch the display carefully. When the following message is displayed, press the blue Access IBM button to open the Access IBM Predesktop Area: "To interrupt normal startup, press the blue Access IBM button." (If Windows is not running normally and does not open, the Access IBM Predesktop Area will open automatically.) 4. Double-click the Recover to factory contents. 5. Follow the instructions on the screen. 6. When the Product Recovery program finishes, your computer will restart and begin the configuration process. Using the recovery CD To create the service partition and install the preloaded system from the recovery CD, do the following: To create the service partition: 1. Erase all partitions on the hard-disk drive, using FDISK or a similar application. 2. Boot with the recovery CD (and the boot diskette if required.) 3. Following message is displayed: "Your computer originally included a Product Recovery program ... Reinstall the Product Recovery program? (Y/N) [ ]". Note: If the hard-disk drive contains any partitions, you do not receive this message; go to step 1. 4. Press Y key. The service partition is created and loaded with the Product Recovery program files. General descriptions 29

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The
Product
Recovery
program
is
in
a
section
of
your
hard
disk
drive
that
is
not
displayed
by
Windows
Explorer.
Note:
The
recovery
process
might
take
up
to
2
hours.
Attention
All
of
the
files
on
the
primary
hard
disk
partition
(usually
drive
C)
will
be
lost
in
the
recovery
process.
Be
sure
to
back
up
copies
of
the
files
you
have
saved
on
your
drive
C
before
you
begin.
To
use
the
Product
Recovery
program
to
restore
your
pre-installed
software,
do
the
following:
1.
If
possible,
save
all
your
files
and
shut
down
your
operating
system.
2.
Turn
off
your
computer.
3.
Turn
on
your
computer.
Watch
the
display
carefully.
When
the
following
message
is
displayed,
press
the
blue
Access
IBM
button
to
open
the
Access
IBM
Predesktop
Area:
“
To
interrupt
normal
startup,
press
the
blue
Access
IBM
button.
”
(If
Windows
is
not
running
normally
and
does
not
open,
the
Access
IBM
Predesktop
Area
will
open
automatically.)
4.
Double-click
the
Recover
to
factory
contents.
5.
Follow
the
instructions
on
the
screen.
6.
When
the
Product
Recovery
program
finishes,
your
computer
will
restart
and
begin
the
configuration
process.
Using
the
recovery
CD
To
create
the
service
partition
and
install
the
preloaded
system
from
the
recovery
CD,
do
the
following:
To
create
the
service
partition:
1.
Erase
all
partitions
on
the
hard-disk
drive,
using
FDISK
or
a
similar
application.
2.
Boot
with
the
recovery
CD
(and
the
boot
diskette
if
required.)
3.
Following
message
is
displayed:
“
Your
computer
originally
included
a
Product
Recovery
program
...
Reinstall
the
Product
Recovery
program?
(Y/N)
[
]
”
.
Note:
If
the
hard-disk
drive
contains
any
partitions,
you
do
not
receive
this
message;
go
to
step
1.
4.
Press
Y
key.
The
service
partition
is
created
and
loaded
with
the
Product
Recovery
program
files.
Related
service
information
General
descriptions
29