Kenwood TH-D74A User Manual - Page 125

Problem, Probable Cause, Corrective Action, Set the USB selection setting to COM+AF/IF Output. If

Page 125 highlights

Problem Probable Cause Corrective Action Received signals are not properly demodulated. Wrong settings for signal format (Demodulation mode). Try changing to other modes. When receiving sound is distorted in AM/SSB/CW, the receiving signal is too strong. Set the ATT function to ON. The display darkens. The temperature of the transceiver is rising. Turn OFF the power supply or remain in the receiving state and place the transceiver in a cool place. Difficult for the built-in GPS receiver to receive signals depending on the frequency of the transceiver. The local circuit of the transceiver is affecting the GPS sensitivity. Change the frequency in band A/band B, or change the frequency in use. The battery icon does not show that it is being charged. When charging during power OFF, nothing is displayed on the screen. The transceiver is being charged at the charging station. The battery icon does not show that it is being charged when charging the transceiver at the charging station. Nothing is displayed on the screen when charging at the charging station during power OFF. In this case, check the LED of the charging station for the status. Unable to connect to Bluetooth device. The transceiver is not paired with the Bluetooth device (headset etc.). Search for the Bluetooth device and connect when found. Bluetooth device is not found after searching The Bluetooth device (headset etc.) is not Wait for the Bluetooth device to be ready before ready. searching. Unable to communicate via virtual COM port even though the transceiver is connected to a PC via a USB cable. The USB selection setting is set to "Mass Storage". Set the USB selection setting to "COM+AF/IF Output". No sound from the PC even though the transceiver is connected to a PC via a USB cable. The USB selection setting is set to "Mass Set the USB selection setting to "COM+AF/IF Output". If Storage". you still cannot hear anything, check the PC settings. The transceiver is not displayed as a removable disk even though it is connected to a PC via a USB cable. The USB selection setting is set to "COM+AF/IF Output". Set the USB selection setting to "Mass Storage". Data saved on the microSD memory Data format is not supported. card cannot be read. Use a microSD memory card that was formatted on the transceiver. The voice of receiving party is cut off or distorted during transmission in DV/ DR mode. Bad propagation. Move to a location with good propagation. If the reception still does not improve, it could be due to bad propagation between the other station and the access repeaters of the other station. Inform the other station and ask them to adjust the output, or have them move to a location with good propagation. QSO is possible with Stand Alone in The Callsign of own station is not DV/ DR mode but not possible with registered in the D-STAR management Over the Gateway or specific stations. server. Register the Callsign in the D-STAR management server. Gateway is not functioning. Check with the management organization of the repeater. Packet loss icon < > lights up and voice is cut off during transmission in DV/ DR mode. ・The transceiver is receiving packet loss, indicating loss of partial data during communication via Internet network. Wait for a while and call again. The transceiver may mistake the receiving of packet loss with garbled data. In that case, "L" display will light up on the display even in local area call. FM display is blinking in DV mode. The transceiver is receiving signals in FM Wait for a while and call again. mode. No message is returned from the repeater after transmission in DR mode (S-meter also does not move). The access repeater selection is incorrect. The manually entered repeater frequency is incorrect (or shift setting is incorrect). Set the correct access repeater to "FROM". Set the repeater frequency (or shift setting) correctly. Outside the repeater area (or signals are not reaching the repeater). Move to a location where the signal reaches the repeater. Or, access another repeater where the signal reaches. The broadcast impossible icon appears after transmission in DR mode (Voice guidance indicates error). The destination repeater cannot be reached, or it is in use. The destination repeater Callsign is incorrect. Wait for a while and call again Set the correct repeater Callsign. Unable to connect to reflector in DR mode. The access repeater does not support reflector. Check with the management organization of the repeater. Unable to transmit using PTT in DV/ The transceiver is in data communication Cancel data communication mode and transmit using DR mode. mode. [PTT]. Transmission does not end immediately even after [PTT] is released in DV/ DR mode. "GPS Info. in Frame" is set to On. If it is not necessary, set "GPS Info. in Frame" to Off. 27-3

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27-3
Problem
Probable Cause
Corrective Action
Received signals are not properly
demodulated.
Wrong settings for signal format
(Demodulation mode).
Try changing to other modes.
When receiving sound is distorted in
AM/SSB/CW, the receiving signal is too
strong.
Set the ATT function to ON.
The display darkens.
The temperature of the transceiver is
rising.
Turn OFF the power supply or remain in the receiving
state and place the transceiver in a cool place.
Difficult for the built-in GPS receiver
to receive signals depending on the
frequency of the transceiver.
The local circuit of the transceiver is
affecting the GPS sensitivity.
Change the frequency in band A/band B, or change the
frequency in use.
The battery icon does not show that
it is being charged. When charging
during power OFF, nothing is
displayed on the screen.
The transceiver is being charged at the
charging station.
The battery icon does not show that it is being charged
when charging the transceiver at the charging station.
Nothing is displayed on the screen when charging at the
charging station during power OFF.In this case, check
the LED of the charging station for the status.
Unable to connect to Bluetooth
device.
The transceiver is not paired with the
Bluetooth device (headset etc.).
Search for the Bluetooth device and connect when found.
Bluetooth device is not found after
searching
The Bluetooth device (headset etc.) is not
ready.
Wait for the Bluetooth device to be ready before
searching.
Unable to communicate via
virtual COM port even though the
transceiver is connected to a PC via a
USB cable.
The USB selection setting is set to "Mass
Storage".
Set the USB selection setting to "COM+AF/IF Output".
No sound from the PC even though
the transceiver is connected to a PC
via a USB cable.
The USB selection setting is set to "Mass
Storage".
Set the USB selection setting to "COM+AF/IF Output". If
you still cannot hear anything, check the PC settings.
The transceiver is not displayed as
a removable disk even though it is
connected to a PC via a USB cable.
The USB selection setting is set to
"COM+AF/IF Output".
Set the USB selection setting to "Mass Storage".
Data saved on the microSD memory
card cannot be read.
Data format is not supported.
Use a microSD memory card that was formatted on the
transceiver.
The voice of receiving party is cut off
or distorted during transmission in
DV/ DR mode.
Bad propagation.
Move to a location with good propagation.
If the reception still does not improve, it could be due
to bad propagation between the other station and the
access repeaters of the other station. Inform the other
station and ask them to adjust the output, or have them
move to a location with good propagation.
QSO is possible with Stand Alone in
DV/ DR mode but not possible with
Over the Gateway or specific stations.
The Callsign of own station is not
registered in the D-STAR management
server.
Register the Callsign in the D-STAR management server.
Gateway is not functioning.
Check with the management organization of the
repeater.
Packet loss icon <
> lights
up and voice is cut off during
transmission in DV/ DR mode.
・The transceiver is receiving packet loss,
indicating loss of partial data during
communication via Internet network.
Wait for a while and call again.
The transceiver may mistake the receiving of packet loss
with garbled data. In that case, "L" display will light up on
the display even in local area call.
FM display is blinking in DV mode.
The transceiver is receiving signals in FM
mode.
Wait for a while and call again.
No message is returned from the
repeater after transmission in DR
mode (S-meter also does not move).
The access repeater selection is
incorrect.
Set the correct access repeater to "FROM".
The manually entered repeater frequency
is incorrect (or shift setting is incorrect).
Set the repeater frequency (or shift setting) correctly.
Outside the repeater area (or signals are
not reaching the repeater).
Move to a location where the signal reaches the
repeater. Or, access another repeater where the signal
reaches.
The broadcast impossible icon
appears after transmission in DR
mode (Voice guidance indicates
error).
The destination repeater cannot be
reached, or it is in use.
Wait for a while and call again
The destination repeater Callsign is
incorrect.
Set the correct repeater Callsign.
Unable to connect to reflector in DR
mode.
The access repeater does not support
reflector.
Check with the management organization of the
repeater.
Unable to transmit using PTT in DV/
DR mode.
The transceiver is in data communication
mode.
Cancel data communication mode and transmit using
[PTT]
.
Transmission does not end
immediately even after
[PTT]
is
released in DV/ DR mode.
"GPS Info. in Frame" is set to On.
If it is not necessary, set "GPS Info.in Frame" to Off.