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Konica Minolta bizhub C3100P bizhub C3100P Maintenance/Troubleshooting User Gu - Page 19

Replacing consumables, Toner Cartridge, to the back.

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2.2 Replacing consumables 2 7 Hold a new Toner Cartridge upside down in your hands, then shake it several times in each of the ver- tical, horizontal, and longitudinal directions. 8 Remove the seal of the protection film of the Toner Cartridge. 9 Check that the color of the Toner Cartridge matches that of the insertion slot in the main unit, then push the Toner Cartridge to the back. CAUTION Do not touch the copper terminal of the Toner Cartridge. Doing so may cause static electricity to damage the product. [Maintenance/Troubleshooting] 2-6

Section	Page
Table of contents	2
1 Cleaning this Machine	5
1.1 Before getting started	5
1.2 Cleaning	7
1.2.1 Cleaning the outside of this machine	7
Control Panel	7
Exhaust Air Duct	7
Outer Covers	7
1.2.2 Cleaning the Paper Feed Rollers	8
Cleaning the Paper Feed Rollers of the Manual Feed Tray	8
Cleaning the Paper Feed Rollers of Tray 1/2	9
Cleaning the Transport Roller of Tray 2	9
1.2.3 Cleaning the Laser Lenses	10
2 Checking and Replacing Consumables	15
2.1 Checking the status of consumables	15
Consumables replacement messages	15
2.2 Replacing consumables	16
2.2.1 Replacing a Toner Cartridge	16
Handling a Toner Cartridge	16
Storing Toner Cartridges	16
Replacement procedure	17
2.2.2 Replacing an Imaging Unit	21
2.2.3 Replacing a Waste Toner Bottle	26
2.2.4 Replacing the Transfer Roller	28
2.2.5 Replacing the Transfer Belt Unit	30
2.2.6 Replacing a Fuser Unit	35
3 Clearing a Paper Jam	41
3.1 To prevent a paper jam	41
3.2 When a paper jam has occurred	42
3.2.1 Paper jam message screen	42
3.2.2 Clearing a paper jam in the Manual Feed Tray or Transfer Roller	42
Clear procedure	43
3.2.3 Clearing a paper jam in Tray 1	44
Clear procedure	44
3.2.4 Clearing a paper jam in Tray 2	46
3.2.5 Clearing a paper jam in the Duplex Option	47
3.2.6 Clearing a paper jam in the Fuser Unit	48
Clear procedure	48
3.3 Troubleshooting for paper jam	52
4 Troubleshooting	55
4.1 The power is not turned on	55
4.2 When the Message Window is not displayed	55
4.3 Cannot print	56
4.3.1 Cannot print	56
4.3.2 Problems on print quality	58
4.3.3 When the bit count does not match between the server and the client	59
4.4 Major messages and actions	61
Warning messages	61
Error messages	62
Service call	62
5 Checking Counters	64
5.1 Checking the counter	64