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Konica Minolta bizhub C3100P bizhub C3100P Maintenance/Troubleshooting User Gu - Page 64

Checking Counters, d

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5.1 Checking the counter 5 5 Checking Counters 5.1 Checking the counter The counter indicates the total number of pages printed on this machine on a function or color basis. This information will help you gain an understanding of the usage status of this machine. 1 On the Control Panel, press the Menu/Select key. 2 Select [COUNTER]. 3 Check the total number of pages printed after the count starting date. dReference Counter information of this machine can be sent to a specified E-mail address. Arrange a notification schedule, for example, weekly or monthly, around your system environment. For details on how to configure settings, refer to Chapter 1 "Using Web Connection" in [User's Guide: Applied Functions]. [Maintenance/Troubleshooting] 5-2

Section	Page
Table of contents	2
1 Cleaning this Machine	5
1.1 Before getting started	5
1.2 Cleaning	7
1.2.1 Cleaning the outside of this machine	7
Control Panel	7
Exhaust Air Duct	7
Outer Covers	7
1.2.2 Cleaning the Paper Feed Rollers	8
Cleaning the Paper Feed Rollers of the Manual Feed Tray	8
Cleaning the Paper Feed Rollers of Tray 1/2	9
Cleaning the Transport Roller of Tray 2	9
1.2.3 Cleaning the Laser Lenses	10
2 Checking and Replacing Consumables	15
2.1 Checking the status of consumables	15
Consumables replacement messages	15
2.2 Replacing consumables	16
2.2.1 Replacing a Toner Cartridge	16
Handling a Toner Cartridge	16
Storing Toner Cartridges	16
Replacement procedure	17
2.2.2 Replacing an Imaging Unit	21
2.2.3 Replacing a Waste Toner Bottle	26
2.2.4 Replacing the Transfer Roller	28
2.2.5 Replacing the Transfer Belt Unit	30
2.2.6 Replacing a Fuser Unit	35
3 Clearing a Paper Jam	41
3.1 To prevent a paper jam	41
3.2 When a paper jam has occurred	42
3.2.1 Paper jam message screen	42
3.2.2 Clearing a paper jam in the Manual Feed Tray or Transfer Roller	42
Clear procedure	43
3.2.3 Clearing a paper jam in Tray 1	44
Clear procedure	44
3.2.4 Clearing a paper jam in Tray 2	46
3.2.5 Clearing a paper jam in the Duplex Option	47
3.2.6 Clearing a paper jam in the Fuser Unit	48
Clear procedure	48
3.3 Troubleshooting for paper jam	52
4 Troubleshooting	55
4.1 The power is not turned on	55
4.2 When the Message Window is not displayed	55
4.3 Cannot print	56
4.3.1 Cannot print	56
4.3.2 Problems on print quality	58
4.3.3 When the bit count does not match between the server and the client	59
4.4 Major messages and actions	61
Warning messages	61
Error messages	62
Service call	62
5 Checking Counters	64
5.1 Checking the counter	64