Konica Minolta bizhub C3100P bizhub C3100P Maintenance/Troubleshooting User Gu - Page 52

Troubleshooting for paper jam, ing Paper in [User's Guide:

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3.3 Troubleshooting for paper jam 3 3.3 Troubleshooting for paper jam Symptom Multiple sheets are fed out as a stack of paper. A paper jam message persists. A paper jam has occurred during 2-sided printing. Cause Sheet edges are not aligned. Paper is damp. This machine must be reset. A jammed paper or slip of paper remains inside this machine. Invalid paper (paper of an invalid size, thickness, or type) is used. A paper jam has not yet cleared. Action Remove sheets, align their edges, then load them into a tray again. Remove the damp paper, then replace it with new dry paper. Open and close the Right Door of this machine to reset. Recheck the paper path, then check that all paper jams are cleared. Use our recommended paper. For information on the available paper, refer to Chapter 5 "Loading Paper" in [User's Guide: Introduction]. 2-sided printing is available for plain paper (recycled paper) of 15-15/16 to 23-15/16 lb (60 to 90 g/m2) or thick paper of 24-3/16 to 55-7/8 lb (91 to 210 g/m2). Specify the correct paper type using the printer driver. For information on the available paper, refer to Chapter 5 "Loading Paper" in [User's Guide: Introduction]. Do not load sheets of different types together. Do not use an envelope, label sheet, letterhead, postcard, glossy paper, or single side only paper for 2-sided printing. Recheck the paper path, then check that all paper jams are cleared. [Maintenance/Troubleshooting] 3-13

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[Maintenance/Troubleshooting]
3-13
3.3
Troubleshooting for paper jam
3
3.3
Troubleshooting for paper jam
Symptom
Cause
Action
Multiple sheets are fed out as a
stack of paper.
Sheet edges are not aligned.
Remove sheets, align their edg-
es, then load them into a tray
again.
Paper is damp.
Remove the damp paper, then
replace it with new dry paper.
A paper jam message persists.
This machine must be reset.
Open and close the
Right Door
of this machine to reset.
A jammed paper or slip of paper
remains inside this machine.
Recheck the paper path, then
check that all paper jams are
cleared.
A paper jam has occurred during
2-sided printing.
Invalid paper (paper of an invalid
size, thickness, or type) is used.
Use our recommended paper.
For information on the available
paper, refer to Chapter 5 "Load-
ing Paper" in [User's Guide: In-
troduction].
2-sided printing is available for
plain paper (recycled paper) of
15-15/16 to 23-15/16 lb (60 to 90
g/m
2
) or thick paper of 24-3/16
to 55-7/8 lb (91 to 210 g/m
2
).
Specify the correct paper type
using the printer driver.
For information on the available
paper, refer to Chapter 5 "Load-
ing Paper" in [User's Guide: In-
troduction].
Do not load sheets of different
types together.
Do not use an envelope, label
sheet, letterhead, postcard,
glossy paper, or single side only
paper for 2-sided printing.
A paper jam has not yet cleared.
Recheck the paper path, then
check that all paper jams are
cleared.