Konica Minolta bizhub C3100P bizhub C3100P Maintenance/Troubleshooting User Gu - Page 60

The Additional Drivers appears., Click [Additional Drivers].

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Page 60 highlights

4.3 Cannot print 4 2 On the print server, assign the drive (example: "C") of the client computer, which is shared in Step 1, as the network drive (example: "z"). 3 Install the 32-bit operating system driver on the print server. 4 Open the Properties screen in the driver installed. 5 Select the [Sharing] tab, and select the [Share this printer] check box. 6 Click [Additional Drivers]. The Additional Drivers page appears. 7 Select the [x64] check box in the [Processor] column, and click [OK]. 8 Specify the folder that contains the 64-bit operating system driver. This displays a page to request a setup information file. 9 Click [Browse], and specify the setup information file [ntprint.inf] on the client computer to which the network drive is assigned. % Specify the following file. [z:\Windows\System32\DriverStore\FileRepository\ntprint.inf_xxx] In the path above, "z" represents the assigned network drive."_xxx" at the end of this path varies depending on the driver version. % The setup information file may be stored at a different location depending on your client computer. If folder [amd64] resides in the same hierarchy as that of [ntprint.inf], specify a setup information file for 64-bit operating system under that folder. To additionally install a 32-bit operating system driver, specify a setup information file under folder [i386] that is in the same hierarchy as that of [ntprint.inf]. 10 Click [Open]. Installation starts. 11 When the installation is complete, click [Close]. Additional installation of the 64-bit operating system driver is then completed. [Maintenance/Troubleshooting] 4-7

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[Maintenance/Troubleshooting]
4-7
4.3
Cannot print
4
2
On the print server, assign the drive (example: "C") of the client computer, which is shared in Step 1,
as the network drive (example: "z").
3
Install the 32-bit operating system driver on the print server.
4
Open the Properties screen in the driver installed.
5
Select the [Sharing] tab, and select the [Share this printer] check box.
6
Click [Additional Drivers].
The Additional Drivers page appears.
7
Select the [x64] check box in the [Processor] column, and click [OK].
8
Specify the folder that contains the 64-bit operating system driver.
This displays a page to request a setup information file.
9
Click [Browse], and specify the setup information file [ntprint.inf] on the client computer to which the
network drive is assigned.
%
Specify the following file.
[z:\Windows\System32\DriverStore\FileRepository\ntprint.inf_xxx]
In the path above, "z" represents the assigned network drive."_xxx" at the end of this path varies
depending on the driver version.
%
The setup information file may be stored at a different location depending on your client computer.
If folder [amd64] resides in the same hierarchy as that of [ntprint.inf], specify a setup information file
for 64-bit operating system under that folder. To additionally install a 32-bit operating system driver,
specify a setup information file under folder [i386] that is in the same hierarchy as that of [ntprint.inf].
10
Click [Open].
Installation starts.
11
When the installation is complete, click [Close].
Additional installation of the 64-bit operating system driver is then completed.