Konica Minolta bizhub C3850FS bizhub C3850FS/C3850/C3350 Maintenance/Troublesh - Page 81

[Maintenance/Troubleshooting]

4-17

4.9

Major messages and actions

4

4.9

Major messages and actions

Check the displayed message, then take the appropriate action. If messages other than those listed below

have been displayed, follow them to perform processing.

Warning messages

Message

Description

Remedy

[Memory Overflow]

Not enough memory to print on a

copy basis.

Print only the first page.

[HDD is low on disk space.]

The HDD free space is insuffi-

cient.

Delete data saved on the HDD, if

necessary.

[Paper Empty]

No paper is loaded in the tray.

Add paper.

[Toner is low.]

The toner is about to run out.

Prepare the specified

Toner Car-

tridge

.

[Replace toner]

Toner is depleted.

Replace the

Toner Cartridge

.

For details, refer to page 2-3.

[Imaging Unit will require re-

placement soon.]

The operating life of the

Imaging

Unit

has expired.

Replace the

Imaging Unit

.


[Image Transfer Belt Unit will

require replacement soon.]


Transfer

Belt Unit

has expired. Printing is

possible, but the printing quality

is not assured.

Replace the

Transfer Belt Unit

.


[Fusing Unit will require re-

placement soon.]


Fusing

Unit

has expired. Printing is pos-

sible, but the printing quality is

not assured.

Replace the

Fusing Unit

.


[Toner Filter will require re-

placement soon.]


Toner

Filter

has expired.

Replace the

Toner Filter

.


[Waste Toner Box will require

replacement soon.]

The

Waste Toner Bottle

will be-

come full soon.

Prepare a new

Waste Toner Bottle

.

[Transfer Roller Unit will re-

quire replacement soon.]


Transfer

Roller

has expired. Printing is

possible, but the printing quality

is not assured.

Replace the

Transfer Roller

.


[No more staples.]

Staples have run out.

Replace the Staple Cartridge.


[USB hub is not supported.]

A hub has been connected to the

USB port.

Remove the USB hub.

[The USB device is invalid.]

An incompatible USB device has

been connected to the USB port.

Disconnect the USB device.

[IEEE 802.1x Authentication

failure.]

IEEE802.1x authentication has

not been executed normally,

causing a timeout.

Restart this machine.

[IEEE802.1x Authenticating]

IEEE802.1X authentication is

currently executed.

Wait until authentication is complet-

ed.

[Fax Memory Low]

The fax data storage area is in-

sufficient.

Check fax jobs. Delete fax jobs, if

necessary.

[No HDD is installed.]

The HDD is not installed.

Install the HDD.

[Fax RX Job Max Over]

The number of registered fax RX

jobs has reached the upper limit.

Print or cancel fax RX jobs.

[Offset and Staple are cur-

rently not available.]

Finisher

is specified to be sepa-

rated in Administrator Settings or

service mode.

Cancel the

Finisher

to be separated.

[Staple cannot be used.]

Finisher

is specified to be sepa-

rated in Administrator Settings or

service mode.

Cancel the

Finisher

to be separated.

Section	Page
Table of contents	2
1 Cleaning This Machine	5
1.1 Before getting started	5
1.2 Cleaning	7
1.2.1 Cleaning the outside of this machine	7
Control Panel	7
Exhaust Air Duct	7
Outer Covers	7
Original Glass	8
Original Cover Pad	8
1.2.2 Cleaning the Paper Feed Rollers	8
Cleaning the Paper Feed Rollers of the Manual Feed Tray	8
Cleaning the Paper Feed Unit of Tray 1/2/3	9
Cleaning the Transport Roller of Tray 2/3	9
Cleaning the Paper Feed Roller of the ADF	10
1.2.3 Cleaning the laser lenses	11
2 Checking and Replacing Consumables	15
2.1 Checking the status of consumables	15
Consumables replacement messages	15
Checking the consumable level	15
2.2 Replacing consumables	16
2.2.1 Replacing a Toner Cartridge	16
Handling a Toner Cartridge	16
Storing Toner Cartridges	16
Replacement procedure	17
2.2.2 Replacing an Imaging Unit	19
2.2.3 Replacing a Waste Toner Bottle	25
2.2.4 Replacing the Transfer Roller	27
2.2.5 Replacing the Transfer Belt Unit	29
2.2.6 Replacing a Toner Filter	35
2.2.7 Replacing a Fusing Unit	36
2.2.8 Replacing a Staple Kit SK-602	40
2.2.9 Replacing a Staple Kit SK-501	43
3 Clearing Paper Jam and Staple Jam	46
3.1 To prevent a paper jam	46
3.2 When a paper jam has occurred	47
3.2.1 Paper jam message screen	47
3.2.2 Clearing a paper jam in the Manual Feed Tray or Transfer Roller	47
Clear procedure	48
3.2.3 Clearing a paper jam in Tray 1	49
Clear procedure	49
3.2.4 Clearing a paper jam in Tray 2/3	51
3.2.5 Clearing a paper jam in the ADF	52
3.2.6 Clearing a paper jam in the Duplex Option	54
3.2.7 Clearing a paper jam in the Fusing Unit	55
Clear procedure	55
3.2.8 Clearing a paper jam in the Finisher (bizhub C3850FS only)	58
3.3 Troubleshooting for paper jam	59
3.4 Clearing a staple jam	61
3.4.1 Clearing a staple jam in the Staple Kit SK-501	61
3.4.2 Clearing a staple jam in the Staple Kit SK-602	63
4 Troubleshooting	66
4.1 The power is not turned on	66
4.2 The Touch Panel is not displayed	67
4.3 Cannot print	68
4.3.1 Cannot print	68
4.3.2 Problems on print quality	71
4.3.3 When the bit count does not match between the server and the client	72
4.4 Cannot perform network scanning	74
4.5 Cannot perform fax/internet fax	75
4.5.1 Cannot perform Fax TX	75
4.5.2 Cannot perform Fax RX	76
4.6 Cannot perform copy	77
4.7 Trouble in use of Finisher FS-P03	79
4.8 Trouble in use of Finisher (bizhub C3850FS)	80
4.9 Major messages and actions	81
Warning messages	81
Error messages	82
Service call	85
5 Checking Counters	87
5.1 Checking the counter	87

Konica Minolta bizhub C3850FS bizhub C3850FS/C3850/C3350 Maintenance/Troublesh - Page 81

Major messages and actions, Warning messages

Page 81 highlights