Kyocera FS-1028MFP FS-1028MFP/1128MFP Quick Guide - Page 13

Troubleshooting

Page 13 highlights

3 Troubleshooting Solving Malfunctions The table below provides basic solutions for problems you may encounter with the machine. We suggest you consult this table to troubleshoot the problems before calling for service. Symptom Corrective Actions Print quality is Refer to Troubleshooting - Solving poor. Malfunctions section in the Operation Guide. Nothing lights Turn off the machine's power, plug in on the opera- the power cord securely, and try turn- tion panel ing on the machine's power again. even when power is Set the power switch to the on position. 3 turned on and the fan makes no noise. Pressing the [Start] does not produce copies. Determine appropriate response to the message and respond accordingly. Press [Power] to recover the machine from Sleep mode. The machine will be ready to copy within 15 seconds. The machine Connect both ends of the printer cable prints a copy, securely. Try replacing the printer but does not cable or the interface cable. print jobs from Try printing another file or using the computer. another print command. If the problem occurs only with a specific file or application, check the printer driver settings for that application. Cannot send Connect both ends of the modular cord fax document. securely. Try replacing the modular cord. Refer to Troubleshooting section in the FAX Operation Guide. 13

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3
3 Troubleshooting
Solving Malfunctions
The table below provides basic solutions for problems
you may encounter with the machine. We suggest you
consult this table to troubleshoot the problems before
calling for service.
Symptom
Corrective Actions
Print quality is
poor.
Refer to
Troubleshooting - Solving
Malfunctions
section in the
Operation
Guide
.
Nothing lights
on the opera-
tion panel
even when
power is
turned on and
the fan makes
no noise.
Turn off the machine’s power, plug in
the power cord securely, and try turn-
ing on the machine’s power again.
Set the power switch to the on position.
Pressing the
[Start]
does
not produce
copies.
Determine appropriate response to the
message and respond accordingly.
Press
[Power]
to recover the machine
from Sleep mode. The machine will be
ready to copy within 15 seconds.
The machine
prints a copy,
but does not
print jobs from
the computer.
Connect both ends of the printer cable
securely. Try replacing the printer
cable or the interface cable.
Try printing another file or using
another print command. If the problem
occurs only with a specific file or appli-
cation, check the printer driver settings
for that application.
Cannot send
fax document.
Connect both ends of the modular cord
securely. Try replacing the modular
cord.
Refer to
Troubleshooting
section in the
FAX Operation Guide
.