Lenovo ThinkCentre Edge 91 (English) User Guide
Lenovo ThinkCentre Edge 91 Manual
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- Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 1
ThinkCentre Edge User Guide Machine Types: 1857, 1893, 1895, 3250, and 3253 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 2
it supports, be sure to read and understand the "Important safety information" on page v and Appendix A "Notices" on page 103. Third Edition (June 2012) © Copyright Lenovo 2011, 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 3
safety information v Service and upgrades v Product overview 1 Features 1 Specifications 4 Software overview 5 Software provided by Lenovo 5 Adobe Reader 7 Antivirus an integrated cable lock 25 Using passwords 25 BIOS passwords 25 Windows passwords 26 Configuring the fingerprint reader - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 4
problems 91 Performance and lockup problems . . . . . 92 Printer problems 93 Serial port problems 94 Software problems 94 USB problems 95 Diagnostic programs 95 Lenovo Solution Center 96 Lenovo ThinkVantage Toolbox 96 PC-Doctor for DOS 96 Chapter 11. Getting information, help, and service - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 5
Union 111 Appendix D. Restriction of Hazardous Substances Directive (RoHS) . . . . 113 China RoHS 113 Turkish RoHS 113 Ukraine RoHS 113 India RoHS 114 Index 115 © Copyright Lenovo 2011, 2012 iii - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 6
iv ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 7
Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the ThinkCentre Edge Safety and Warranty Guide and this ThinkCentre Edge User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 8
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work more information if you have questions about power loads, power requirements, and input ratings. vi ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 9
high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2011, 2012 vii - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 10
a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals unless the telephone telephone to report a gas leak in the vicinity of the leak. viii ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 11
has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Cleaning and maintenance Keep your computer on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2011, 2012 ix - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 12
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about your specific model, do one of the following: • Go into the Setup Utility program by following the instructions in Core™ i3 microprocessor • Intel Core i5 microprocessor • Intel Core i7 microprocessor • Intel Celeron® microprocessor • Intel Pentium® microprocessor Memory Your computer supports - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 14
or hibernation mode. • Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. 2 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 15
password to deter unauthorized use of your computer • Startup sequence control • Startup without keyboard or mouse • Support for an integrated cable lock (Kensington lock) • Support for a padlock For more information, see Chapter 4 "Security" on page 23. Preinstalled software programs Your computer - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 16
be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor. 4 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 17
model type and preinstalled operating system. Lenovo ThinkVantage Tools The Lenovo ThinkVantage® Tools program guides you to a host of information sources with select computers or can be purchased for computers that support this option. Lenovo Solution Center Note: Depending on the date when your - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 18
The ThinkVantage System Update program helps you keep the software on your computer up-to-date by downloading and installing software packages (ThinkVantage applications, device drivers, BIOS updates, and other third party applications). 6 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 19
Adobe Reader The Adobe Reader program is a tool used to view, print, and search PDF documents. Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 20
drive eject/close button 2 Power switch 3 Hard disk drive activity indicator 4 Power indicator 5 USB connector (USB port 2) 6 Microphone connector 7 Headphone connector 8 USB connector (USB port 1) 8 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 21
Locating connectors on the rear of your computer Figure 2 "Rear connector locations" on page 9 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. 56 78 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 22
a USB hub, which you can use to connect additional USB devices. Used to attach a VGA monitor or other devices that use a VGA monitor connector. 10 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 23
Locating components Figure 3 "Component locations" on page 11 shows the locations of the various components in your computer. To remove the computer cover, see "Removing the computer cover" on page 30. Figure 3. Component locations 1 Heat sink and fan assembly 2 Power supply assembly 3 Memory - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 24
SATA connector 1 (SATA 3.0 connector) 27 Cover presence switch connector (Intrusion switch connector) 14 SATA connectors 2 and 3 (SATA 2.0 connectors) 28 PS/2 keyboard and mouse connector 12 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 25
read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. the appropriate section in "Installing or replacing hardware" on page 29 for instructions on how to install or replace internal drives for your computer. Figure 5 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 26
Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label. Machine Type: XXXX Model Number: XXX Figure 6. Machine type and model label 14 ThinkCentre Edge - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 27
of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 "Getting information, help, and service" on page 99. Before using the Product Recovery discs, refer to the documentation - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 28
use the fingerprint reader, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Fingerprint Reader. Follow the instructions on the screen. For additional information, refer to the sound with multimedia applications and work with speech-recognition software. 16 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 29
Optionally, you can connect a set of powered stereo speakers to the audio line-out connector to enjoy better sound with multimedia applications. Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar, which is located at the bottom-right - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 30
the instructions on the screen. For detailed information about using the Corel DVD MovieFactory program, see the help system for the program. You can also use Windows Media Player to record CDs and data DVDs. For more information, see "Help and Support" on page 99. 18 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 31
vendors, or accessed through the World Wide Web: http://www.lenovo.com/healthycomputing Arranging your workspace To get the most from your . The backrest and seat of your chair should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 32
; try them only after you have exhausted other methods of reducing glare. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth as directed cords, see "Power cords and power adapters" on page vi. 20 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 33
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users. Moving your computer to another country or region When you - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 34
For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice 22 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 35
to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. © Copyright Lenovo 2011, 2012 23 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 36
5 6 7 8 3 4 Figure 7. Installing a padlock 24 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 37
Kensington at: http://www.lenovo.com/support 5 6 7 8 3 4 Figure 8. Integrated cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer. BIOS passwords You can use - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 38
fingerprint authentication for accessing the BIOS. • Erasing Fingerprint Data: Windows Firewall, refer to "Help and Support" on page 99. Protecting data against viruses you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 39
For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 4. Security 27 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 40
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cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry. • Prevent others from instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option. © Copyright Lenovo - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 42
and understanding the "Important safety information" on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer page v. This section provides instructions on how to remove and reinstall the front bezel. 30 ThinkCentre Edge User Guide 56 78 34 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 43
To remove and reinstall the front bezel, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See "Removing the computer cover" on page 30. 3. Remove the front bezel by releasing the three plastic tabs on the top of the - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 44
repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to access the system board components and drives. To access the system board components. Figure 12. Pivoting the drive bay assembly upward 32 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 45
Attention: Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to install or replace a PCI card. Your computer has two PCI Express x1 card slots and one PCI Express x16 graphics card - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 46
the memory slot retaining clips are closed before you install the graphics card. 6. Install the screw to secure the new PCI card in place. 34 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 47
understanding the "Important safety information" in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 48
module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16. Opening the retaining clips 36 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 49
passwords) are lost. An error message is displayed when you turn on the computer. Refer to the "Lithium battery notice" in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 50
any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the hard disk drive if your computer has one. For computer models hard disk drive. Then, pivot the drive bay assembly upward. 38 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 51
56 78 34 Figure 20. Pivoting the drive bay assembly 5. Hold the hard disk drive and remove the four screws that secure the hard disk drive. Then, remove the hard disk drive from the drive bay assembly. Figure 21. Removing the hard disk drive 6. Disconnect the signal cable and the power cable from - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 52
: Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to install or replace the optical drive. Note: The optical drive is only available in some models. 40 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 53
To replace an optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See "Removing the computer cover" on page 30. 3. Remove the front bezel. See "Removing and reinstalling the front bezel" on page 30. 4. Pivot - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 54
7. Press the drive bay assembly clip 1 inward and pivot the drive bay assembly downward as shown. Figure 25. Lowering the drive bay assembly 8. Slide the optical drive out of the front of the computer. Figure 26. Removing the optical drive 42 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 55
9. Slide the new optical drive into the optical drive bay from the front of the computer. Figure 27. Installing a new optical drive 10. Hold the new optical drive and pivot the drive bay assembly upward. Align the screw holes in the new optical drive with the corresponding holes in the drive bay. - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 56
repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the power supply assembly. Although there are no moving parts in your supply or any part that has the following label attached. 44 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 57
energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To replace the power supply assembly, do the following: 1. Turn off the computer and - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 58
assembly out of the computer. Figure 31. Removing the power supply assembly 7. Make sure that the new power supply assembly is the correct replacement. 46 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 59
the rear of the chassis. Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 32. Installing the power supply assembly 9. Connect the new power supply assembly cables to all drives and the system board. ee "Locating parts - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 60
any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the heat sink and fan assembly. CAUTION: The heat sink and fan . See "Removing and reinstalling the front bezel" on page 30. 48 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 61
56 78 34 4. Pivot the drive bay assembly upward. Then, pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 34. Removing the heat sink fan duct 5. Disconnect the heat sink and fan assembly cable from the microprocessor - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 62
. 11. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. 50 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 63
: Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 64
up and out of the microprocessor socket. Figure 38. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. 52 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 65
note the orientation of the notches 2 on the microprocessor. This is important when installing the new microprocessor on the system board. c. Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. d. Do not drop anything onto the microprocessor socket while it is - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 66
repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the system fan assembly. To replace the system fan assembly, do attached. Figure 40. Removing the system fan assembly 54 ThinkCentre Edge User Guide 56 78 34 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 67
Attention: Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. This section provides instructions on how to replace the front audio and USB assembly. To replace the front audio and USB assembly, do the following: 1. Turn off - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 68
the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the "Important safety information" on page v. 56 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 69
This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Remove any media from the drives. Then, turn - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 70
or will come a few days after the CRU arrives. Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. 58 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 71
install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a. Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools, and double-click Enhanced Backup and Restore. b. Follow the instructions on the screen. c. When the - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 72
the instructions on drivers for some devices. See "Reinstalling device drivers Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 60 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 73
All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click the Restore your system from a backup icon. 4. Follow the instructions on the screen - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 74
instructions to use the rescue medium: 1. Attach the USB hard disk drive to one of the USB connectors on your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 62 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 75
preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers. Attention: When you reinstall device drivers, you are changing the current configuration of your computer. Reinstall device drivers only when it is necessary to correct a problem with your - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 76
programs files and usually fixes any problems that you might have had application programs that came preinstalled from Lenovo, do the following: 1. Turn on instructions on the screen to complete the installation. Reinstalling device drivers To reinstall a device driver ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 77
It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6. Recovery information 65 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 78
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Setup Utility program" on page 67. Then, follow the instructions on the screen. You can use either the keyboard or the mouse to navigate through BIOS menu choices. The keys used to perform various tasks are decide to set any passwords, read the following sections. © Copyright Lenovo 2011, 2012 67 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 80
Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. 68 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 81
considerations" on page 68. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase program. See "Exiting the Setup Utility program" on page 71. Chapter 7. Using the Setup Utility program 69 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 82
save changes and exit the Setup Utility program. See "Exiting the Setup Utility program" on page 71. Enabling ErP compliance mode You can enable the energy-related products directive (ErP) compliance mode through the the wake up on alarm feature, do the following: 70 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 83
Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Setup Utility program. See "Exiting the Setup Utility program" on page 71. Exiting the Setup Utility program After you finish viewing or changing settings - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 84
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disc This section provides instructions on how to update (flash) the BIOS from a disc. Note: You can download a self-starting bootable disc image (known as an ISO image) with the system program updates to create a system-program-update disc. Go to: http://www.lenovo.com/support To update (flash) the - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 86
lenovo.com/support. 2. Do the following to locate the downloadable files for your machine type: a. In the Enter a product number field, type your machine type and click Go. b. Click Downloads and drivers. c. Select BIOS on the computer to restart the operating system. 74 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 87
provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo. 1. Go to http://www.lenovo.com/support. 2. Click Download & Drivers. 3. Select the machine type of your computer from the machine type list - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 88
, device drivers, BIOS flashes, or software updates. When the System Update program connects to the Lenovo Support Web site most Lenovo computers and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or cord. 76 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 89
protect the surfaces and ensure trouble-free operation. CAUTION: Be display or the keyboard. Optical mouse This section provides instructions on how to clean an optical mouse. An optical mouse back on. Display screen Dust buildup compounds problems associated with glare. Remember to clean your - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 90
on how critical the data is to you or your business. Lenovo makes a number of removable-media storage devices available as options Entries might include major software or hardware changes, device-driver updates, intermittent problems and what you did to resolve them, and ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 91
to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Edge Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 92
none of these actions solve the problem, seek technical assistance. See Chapter 11 "Getting information, help, and service" on page 99 for more information. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms. 80 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 93
troubleshooting sure you review and follow problems" on page 85 • "Monitor problems" on page 87 • "Networking problems" on page 88 • "Option problems" on page 91 • "Performance and lockup problems" on page 92 • "Printer problems" on page 93 • "Serial port problems" on page 94 • "Software problems - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 94
"Diagnostic programs" on page 95 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 99. CD problems Select your symptom from the following list the Product Recovery CD, to start your computer" on page 83 82 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 95
"Diagnostic programs" on page 95 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 99. DVD problems Select your symptom from the following list Symptom: Black screen instead of DVD video Chapter 10. Troubleshooting and diagnostics 83 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 96
programs (see "Diagnostic programs" on page 95 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 99. Invalid disc or no disc found message Symptom: Invalid disc or no disc found message Actions: 84 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 97
page 95 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 99. Intermittent problems Symptom: A problem occurs only The USB Enhanced Performance Keyboard Customization program starts. Chapter 10. Troubleshooting and diagnostics 85 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 98
in the BIOS settings. See "Enabling or disabling a device" on page 69. If these actions do not correct the problem, run the diagnostic programs (see "Diagnostic programs" on page 95 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 99
application program to see if device drivers are required. If these actions do not correct the problem, run the diagnostic programs (see "Diagnostic programs" on page 95 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 99. The image - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 100
" on page 88 • "A wireless LAN problem" on page 90 • "A wireless WAN problem" on page 90 • "Bluetooth problems" on page 90 For more information, see "Help and Support" on page 99. Ethernet problems For Ethernet problems, select your symptom from the following list: 88 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 101
device driver is installed. The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working. Actions: • Make sure that WOL is enabled in the BIOS Setup Utility program. • If it is, check with your LAN administrator for the necessary settings. Chapter 10. Troubleshooting - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 102
have a wireless WAN. Bluetooth problems For Bluetooth problems, select your symptom from the following list: • "Sound does not come from the Bluetooth headphone" on page 91 • "PIM items sent from the Windows 7 operating system cannot be received correctly" on page 91 90 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 103
programs" on page 95 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 99. An option that previously worked does not work now Symptom: An option that previously worked does not work now. Chapter 10. Troubleshooting and diagnostics 91 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 104
then click OK. • 1. Click Start ➙ Control Panel. 2. Click Programs. 3. Click Turn Windows features on or off. 4. A list of optional Windows components is displayed. Follow the instructions on the screen. • 1. Click Start ➙ Computer. 92 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 105
Diagnostic programs" on page 95 for instructions). If you need technical assistance, see Chapter 11 "Getting information, help, and service" on page 99. Printer problems Symptom: The printer does not work , serial, or USB connector on the computer. Chapter 10. Troubleshooting and diagnostics 93 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 106
Symptom: Software does not work as expected. Actions: • Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for that 94 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 107
service" on page 99 for details. USB problems sure any device drivers or other problem, run the diagnostic programs to test the USB connector (see "Diagnostic programs" on page 95 for instructions problems, if your computer is running the Windows operating system. Chapter 10. Troubleshooting and - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 108
, refer to the Lenovo ThinkVantage Toolbox help system. PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the 96 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 109
ISO image) of the diagnostic program from: http://www.lenovo.com/support 2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image. Running the diagnostic program from a diagnostic disc This section provides instructions on how to run the diagnostic program from a diagnostic - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 110
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latest device drivers and software updates for your computer model. • Access the online manuals for your products. • Access the Lenovo Limited Warranty. • Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 112
warranty: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of BIOS as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers 100 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 113
. You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the ThinkCentre Edge Safety and Warranty Guide that comes with your computer. Note: Phone numbers are - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 114
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the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 116
are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. 104 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 117
, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 118
the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements ärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. 106 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 119
less than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Additional regulatory information For additional regulatory information, refer to the ThinkCentre Edge Regulatory Notice shipped with your computer. Depending on the - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 120
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to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling © Copyright Lenovo 2011, 2012 109 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 122
Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruções para o correto descarte do seu produto Lenovo. Battery recycling information for Taiwan 110 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 123
and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix C. WEEE and recycling information 111 - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 124
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Appendix D. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment ( - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 126
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 114 ThinkCentre Edge User Guide - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 127
using 100 drivers, device 58 © Copyright Lenovo 2011, 2012 drives bays 13 specifications 13 E environment, operating 4 Ethernet 2 Ethernet connector 10 exiting, Setup Utility 71 expansion 3 external options, installing 29 F failure, recovering from POST/BIOS 74 features 1 flashing the BIOS 73 front - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 128
slots 33 physical specifications 4 power features 3 power supply assembly, replacing 44 power-on self-test (POST) 73 Power-On, Password 68 116 ThinkCentre Edge User Guide programs, updating system 73 purchasing additional services 101 R rear connectors 9 recovering from a POST/BIOS update failure - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 129
73-74 trademarks 104 troubleshooting, basic 79 troubleshooting, diagnostics 79 U updating (flashing) the BIOS 73 system programs 73 updating (flashing) the BIOS 74 USB connector 10 using a rescue medium, creating and 62 diagnostic programs 100 documentation 100 other services 101 passwords 67 Setup - Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 130
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- Lenovo ThinkCentre Edge 91 | (English) User Guide - Page 132
Part Number: 0B07017 Printed in USA (1P) P/N: 0B07017 *1P0B07017*
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ThinkCentre Edge
User Guide
Machine Types:
1857, 1893, 1895, 3250, and 3253