Lexmark C925 Lexmark Document Distributor - Page 62

Uninstalling LDD components, System, Notes, Refresh, Start, Programs, All Programs, Lexmark

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Monitoring and maintaining the system 62 Uninstalling LDD components 1 Click the System tab. 2 Set all servers offline. For more information, see "Viewing and changing server status" on page 57. Notes: • Make sure all servers are offline before proceeding. Click Refresh, and then make sure offline is reported in the Status column for each server. • Any jobs running or queued on a server must be completed before the server goes offline. • If a server does not change from the status setting offline after all jobs have been completed, restart the server computer, and then make sure the status of the server is offline. 3 If the database or load balancer is installed on a failover cluster, then do the following: a On the primary node in each cluster, close all unnecessary applications, and make sure no applications are using the shared drive where LDD components are installed. b In the Cluster Administrator, move all cluster resources to the primary node where the LDD components are originally installed. c Stop the cluster service on standby nodes. Wait for confirmation from the Cluster Administrator that the standby nodes are disabled before continuing the upgrade. 4 From the computer where the component(s) are installed, do the following: a Click Start. b Click Programs or All Programs. c Click Lexmark > Solutions Software Uninstall. Note: If a database or load balancer is installed on a failover cluster, then use the node where the component is originally installed. 5 Select the components to uninstall, and then click Finish. 6 Allow the process to complete, and then click Done.

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Uninstalling LDD components
1
Click the
System
tab.
2
Set all servers offline. For more information, see “Viewing and changing server status” on page 57.
Notes:
•
Make sure all servers are offline before proceeding. Click
Refresh
, and then make sure
offline
is reported
in the Status column for each server.
•
Any jobs running or queued on a server must be completed before the server goes offline.
•
If a server does not change from the status
setting offline
after all jobs have been completed, restart
the server computer, and then make sure the status of the server is
offline
.
3
If the database or load balancer is installed on a failover cluster, then do the following:
a
On the primary node in each cluster, close all unnecessary applications, and make sure no applications are using
the shared drive where LDD components are installed.
b
In the Cluster Administrator, move all cluster resources to the primary node where the LDD components are
originally installed.
c
Stop the cluster service on standby nodes.
Wait for confirmation from the Cluster Administrator that the standby nodes are disabled before continuing
the upgrade.
4
From the computer where the component(s) are installed, do the following:
a
Click
Start
.
b
Click
Programs
or
All Programs
.
c
Click
Lexmark
>
Solutions Software Uninstall
.
Note:
If a database or load balancer is installed on a failover cluster, then use the node where the component is
originally installed.
5
Select the components to uninstall, and then click
Finish
.
6
Allow the process to complete, and then click
Done
.
Monitoring and maintaining the system
62