Lexmark CX517 User Guide - Page 303

Troubleshooting 303 Can send but not receive faxes Action Step 1 Check the tray or feeder. If empty, then load paper in the tray or feeder. Yes The problem is solved. Can you receive faxes? Step 2 Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in the address field. The problem is solved. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. b Click Settings > Fax Settings > Analog Fax Setup. c In the "Rings to Answer" field, enter the number of times you want the phone to ring before the printer answers. d Click Submit. Can you receive faxes? Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Can you receive faxes? Can receive but not send faxes Action Step 1 Check if the printer is in Fax mode. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the XPS output type. To use XPS, use the regular faxing method. Can you send faxes? Yes The problem is solved. No Go to step 2. Go to step 3. Contact customer support. No Go to step 2.