Lexmark E340 User's Guide
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- Lexmark E340 | User's Guide - Page 1
E340, E342n User's Reference June 2005 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 - Lexmark E340 | User's Guide - Page 2
typographical errors. services, except those expressly designated by the manufacturer, are the user's responsibility. © 2005 Lexmark printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer - Lexmark E340 | User's Guide - Page 3
be obvious. Lexmark is not responsible for the use of other replacement parts. • Your product uses a laser. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. • Your product uses a printing process that - Lexmark E340 | User's Guide - Page 4
Lexmark Technology & Services Lexmark International Manufacturing and Technical Support, Lexmark Printing Ready Power Saver Off Description Power consumption Printer is generating hard copy output 475 W Printer is waiting for a print job 85 W Printer is in energy saving mode 8W Printer - Lexmark E340 | User's Guide - Page 5
items such as fuser units, transfer belts, and paper feed items)###, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item. To obtain warranty service you may be - Lexmark E340 | User's Guide - Page 6
WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to - Lexmark E340 | User's Guide - Page 7
11 Chapter 2: Installing software for local printing 13 Before installing printer software 13 Windows ...13 Installing printer software using the drivers CD 13 Installing printer software through the Add Printer Wizard 13 Installing optional printer software 14 Macintosh ...14 Creating a queue - Lexmark E340 | User's Guide - Page 8
and 550-sheet trays 29 Extending the tray for legal or folio size paper 32 How to load the manual feeder 33 How to use the rear exit 33 How to clear paper jams 35 Chapter 5: Printing tasks 38 How to manually feed a print job 38 How to print on both sides of the paper (manual duplex 40 How to - Lexmark E340 | User's Guide - Page 9
a flash card printer menus 58 Paper Menu ...59 Finishing Menu ...63 Utilities Menu ...65 Job Menu ...65 Quality Menu ...67 Setup Menu ...68 PCL Emul Menu ...71 PostScript Menu ...73 PPDS Menu ...73 Parallel Menu ...75 Network Menu ...76 USB Menu ...78 Chapter 8: Understanding the printer messages - Lexmark E340 | User's Guide - Page 10
a toner cartridge 95 Recycling Lexmark products 98 How to change a photoconductor kit 99 Chapter 12: Administration 102 Disabling the operator panel menus 102 Enabling the menus 102 Restoring factory default settings 103 Chapter 13: Troubleshooting 104 General problems ...104 Print quality - Lexmark E340 | User's Guide - Page 11
1 Printer overview 150-sheet output bin Paper support Front cover Manual feeder 250-sheet tray Optional 550-sheet drawer Operator panel Rear paper exit Power button Dust cover Printer overview 11 - Lexmark E340 | User's Guide - Page 12
Printer overview The printer operator panel has a 2-line by 16-character liquid crystal display (LCD), five buttons, and one indicator light that flashes when the printer is processing a job indicated by the Busy message. LCD Light Printer overview 12 - Lexmark E340 | User's Guide - Page 13
at www.lexmark.com. Installing printer software using the drivers CD You can install printer drivers and software for the following operating systems using the drivers CD: • Windows Server 2003 • Windows Server 2003 x64 • Windows XP • Windows XP x64 bit Edition • Windows 2000 • Windows 98 Second - Lexmark E340 | User's Guide - Page 14
Setup Utility (Mac OS X). Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. Creating a queue in Print Center / Printer Setup Utility (Mac OS X) 1 Install a PostScript Printer Description (PPD) file on the computer. A PPD file - Lexmark E340 | User's Guide - Page 15
drivers CD and on the Lexmark Web site at www.lexmark.com. The UNIX/Linux User's Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. All the printer driver packages support local printing using a parallel connection. The driver - Lexmark E340 | User's Guide - Page 16
is set up to be "shared" so that other network computers can print to it. Server Printer Clients Installing software for direct printing 1 Launch the drivers CD. 2 Follow the instructions on the screen. Select the Suggested path to accept the defaults. Select Custom to choose the software - Lexmark E340 | User's Guide - Page 17
to the printer 1 Launch the drivers CD. 2 Follow the instructions on the screen. 3 Connect the USB cable to the printer. Once Plug and Play is finished, a printer object will be created in the printers folder. 4 Print a test page to verify local printer installation. Sharing the printer on the - Lexmark E340 | User's Guide - Page 18
Refer to the Lexmark Web site at www.lexmark.com for the latest information. Look for a Knowledgebase article about 64 bit support for the printer. This method is usually the best use of system resources. The computer attached to the printer handles driver modifications and print job processing for - Lexmark E340 | User's Guide - Page 19
what you expected. See Printing the menu settings and network setup pages on page 89 for additional information. Note: To display a command prompt on a Windows computer, click Start Æ Programs Æ Command prompt (or Accessories Æ Command prompt if using Windows 2000). Ping the printer, and verify that - Lexmark E340 | User's Guide - Page 20
click Utilities. 2 Double-click Print Center or Printer Setup Utility. 3 Choose Add Printer from the "Printers" menu. 4 Choose IP Printing from the pop-up menu. 5 Enter the IP address or the printer DNS name in the Printer Address box. 6 Choose Lexmark from the "Printer Model" pop-up menu. Macintosh - Lexmark E340 | User's Guide - Page 21
Close when installation is complete. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 driver. 2 For a routed network, select the default zone from - Lexmark E340 | User's Guide - Page 22
gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. These packages are available for download from the Lexmark Web site. The driver package needed is also on the drivers CD. NetWare The printer supports Novell Distributed Print Services (NDPS/iPrint - Lexmark E340 | User's Guide - Page 23
Print media tasks and tips What types of print media can be loaded? Get the most out of your printer by properly loading the trays. Never mix media types within a tray. Source Tray 1 (250-sheet tray) Sizes A4, A5, JIS B5, letter, legal, executive, folio, statement, Universal‡ Types Plain paper - Lexmark E340 | User's Guide - Page 24
useful for specialty media, such as transparencies, envelopes, paper labels, card stock, or index cards. 150-sheet output bin Front paper support Front cover Manual feeder 250-sheet tray Operator panel Optional 550-sheet drawer Rear paper exit Where can print media be loaded in the printer? 24 - Lexmark E340 | User's Guide - Page 25
We recommend Lexmark laser printer transparencies: part number 70X7240 for letter size transparencies; part number 12A5010 for A4 size transparencies. • To prevent print quality problems, avoid getting fingerprints on the transparencies. Envelopes • Use envelopes made from 24 lb (90 g/m2) bond paper - Lexmark E340 | User's Guide - Page 26
temperatures may seal the envelopes. Labels • Do not use labels that have exposed adhesive on the sheets. • Do not print a large number of labels continuously. • Do not use vinyl labels. • Use labels that can withstand temperatures of 170°C (338°F) without sealing, excessive curling, wrinkling - Lexmark E340 | User's Guide - Page 27
components into the printer. • Use card stock with a maximum weight of 163 g/m2 and a minimum size of 76 x 127 mm (3 x 5 in.). Tips on storing print media and supplies Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an environment - Lexmark E340 | User's Guide - Page 28
help you avoid paper jams: • Do not load wrinkled, creased, or damp paper. • Never mix media types within a tray. • Flex, fan, and straighten paper before you load it. • Do not exceed the maximum stack height. • Push all trays firmly into the printer after loading them. • Make sure the guides in the - Lexmark E340 | User's Guide - Page 29
Print media tasks and tips How to load the 250-sheet and 550-sheet trays Follow these instructions to load paper in the 250-sheet tray and 550-sheet tray. 1 Remove the tray. Note: If you are going to load legal or folio size paper, you have to extend the length of the paper tray. See Extending the - Lexmark E340 | User's Guide - Page 30
3 Load the paper in the tray with the print side facing down. Note: Load letterhead paper with the design side facing down. The top edge of the sheet with the logo should be placed at the front of the tray. Make sure the paper is below the max fill line on the side guides. Overloading may cause jams - Lexmark E340 | User's Guide - Page 31
5 Insert the tray. Print media tasks and tips 6 Extend the paper support on the output bin. How to load the 250-sheet and 550-sheet trays 31 - Lexmark E340 | User's Guide - Page 32
Print media tasks and tips Extending the tray for legal or folio size paper To load legal or folio size paper, you need to extend the paper tray. You should also attach the dust cover on the back of the printer to protect the tray while it is extended. 1 Press down on the latch at the back of the - Lexmark E340 | User's Guide - Page 33
paper tray. For information on acceptable print media to use in the manual feeder, see What types of print media can be loaded? on page 23. Using only the specified print media helps prevent paper jams and print quality problems. Note: We recommend that you send your print job to the printer prior - Lexmark E340 | User's Guide - Page 34
Print media tasks and tips To use the rear exit, open the rear exit door. When the rear exit door is open, all print media comes out the rear exit. When closed, all media is sent to the output bin on top of the printer. How to use the rear exit 34 - Lexmark E340 | User's Guide - Page 35
paper jams By carefully selecting print media and loading it properly, you should be able to avoid most jams. Note: To clear the Paper Jam error message, you must remove all jammed print media from the entire paper path, and then press Go. To clear a paper jam: 1 If you are feeding paper from a tray - Lexmark E340 | User's Guide - Page 36
. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 3 Remove any jams in the area behind the print cartridge assembly. Warning: Fuser or area may be hot. How to clear paper jams 36 - Lexmark E340 | User's Guide - Page 37
jams. Warning: Fuser or area may be hot. 6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then then press Go to resume printing. Note: The printer reprints the pages that caused the paper jam. How to clear paper jams - Lexmark E340 | User's Guide - Page 38
should load the media. To manually feed a print job: 1 From the computer software application, select File Æ Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Paper tab. 4 Select Manual paper from the Paper tray - Lexmark E340 | User's Guide - Page 39
, and push it into the printer until it automatically engages. There is a brief pause between the time the printer engages the print media and when it feeds into the printer. Warning: Do not force the print media into the feeder. Forcing the media causes jams. How to manually feed a print job 39 - Lexmark E340 | User's Guide - Page 40
the printer driver settings. 3 From the Page Layout tab, select 2-sided printing. 4 Select either Long Edge or Short Edge. 5 Select Manual 2-sided printing. 6 Click the Paper tab. 7 Select the appropriate Input options for your print job. How to print on both sides of the paper (manual duplex) 40 - Lexmark E340 | User's Guide - Page 41
. Once the first side of your job prints, the Load Paper message appears. 10 Load the paper back into the printer with the already-printed side up and the top of the page toward the front of the tray, and press Go to resume printing. Note: Manual duplex is not available on a Macintosh computer. How - Lexmark E340 | User's Guide - Page 42
, or Setup, depending on the application) to view the printer driver settings. 3 From the Page Layout tab, select the number of images per sheet (from the Multipage printing section) and the orientation you would like the paper to have. The positioning depends on the number of images and whether - Lexmark E340 | User's Guide - Page 43
Using Booklet, the controls for the Duplex options are unavailable and remain at the last setting used. 1 From the computer software application, select File Æ Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 From the Page - Lexmark E340 | User's Guide - Page 44
combine the pages to create one large image. 1 From the computer software application, select File Æ Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 From the Page Layout tab, click More Page Layout Options. 4 Click Poster - Lexmark E340 | User's Guide - Page 45
of the tray. • Manual feeder-Load the letterhead paper face-up, with the top of the sheet entering first. Note: If you are using the manual feeder, first send the job to print, then load the letterhead when the printer displays the Load Manual Feeder message (see How to manually feed a print job on - Lexmark E340 | User's Guide - Page 46
tasks Using a watermark 1 From the computer software application, select File Æ Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Other Options tab. 4 Click Watermark. 5 Select which pages receive the watermark - Lexmark E340 | User's Guide - Page 47
a computer running Mac OS 9 When you send a job to print, the printer icon for your selected printer appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. 2 Select the print job you want to cancel. 3 Click the trash can button - Lexmark E340 | User's Guide - Page 48
the system board To install a memory or flash card, you must access the printer system board. CAUTION: Turn the printer off, and unplug the power cord before continuing. 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. How to install options - Lexmark E340 | User's Guide - Page 49
2 Open the rear exit. How to install options 3 Open the side cover by pressing the two detents on the front right side of the machine and swinging the cover back. How to access the system board 49 - Lexmark E340 | User's Guide - Page 50
has one connector for an optional memory card. The Lexmark E340 and the Lexmark E342n can support up to 128MB of additional memory (for a total of 160MB). CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord before continuing - Lexmark E340 | User's Guide - Page 51
for an optional flash card. The printer can support 16MB and 32MB flash cards. CAUTION: If you are installing a flash card after setting up the printer, turn the printer off, and unplug the power cord before continuing. Note: Flash cards designed for other Lexmark printers may not work with - Lexmark E340 | User's Guide - Page 52
installed options. How to install a 550-sheet drawer Your printer supports one optional drawer that lets you load up to 550 sheets of paper. CAUTION: If you are installing a 550-sheet drawer after setting up the printer, turn the printer off, and unplug the power cord before continuing. 1 Unpack - Lexmark E340 | User's Guide - Page 53
can add it manually. Note: If you have not installed your printer driver yet, follow the appropriate instructions under Software and network tasks. After you have installed a printer driver, return here to complete these instructions. 1 Click Start Æ Settings Æ Printers. 2 Select the printers icon - Lexmark E340 | User's Guide - Page 54
liquid crystal display (LCD), five buttons, and one indicator light that flashes when the printer is processing a job indicated by the Busy message. LCD Light See the menu map for a brief overview of the printer menus available from the operator panel. Indicator light The indicator light gives - Lexmark E340 | User's Guide - Page 55
to: • Return to the Ready state if the printer is offline (the Ready message does not appear on the display). • Exit printer menus and return to the Ready state. • Clear some operator panel messages. • Resume printing after loading print media and clearing paper jams. • Exit Power Saver. If you have - Lexmark E340 | User's Guide - Page 56
an explanation of all the menu items. You can modify printer settings by: • Selecting a setting from a list of values • Changing an On/Off setting • Changing a numerical setting To select a new value as a setting: 1 From a Ready status message, press Menu. The menu names appear. 2 Continue to press - Lexmark E340 | User's Guide - Page 57
been set by the person managing the printer. You can still use Print and Hold features, clear messages, and select items from the Job Menu when printing a job, but you cannot change other printer settings. You can, however, use your printer driver to override printer defaults and select settings for - Lexmark E340 | User's Guide - Page 58
Demo Print Menus Print Net Setup Print Fonts Print Directory Print Demo Factory Defaults Hex Trace Job Menu Cancel Job Reset Printer Print Buffer PostScript Menu Print PS Error Font Priority PPDS Menu Orientation Lines per Page Lines per Inch Page Format Character Set Best Fit Tray 1 Renumber - Lexmark E340 | User's Guide - Page 59
Paper Menu Use the Paper Menu to define the print media loaded in each tray and the default source and output bin. Note: Values marked by an asterisk (*) are the factory default settings. Menu item Custom Types Paper load paper that does not match any of the other available sizes. The printer - Lexmark E340 | User's Guide - Page 60
default paper source. Tray (Tray 1*) Manual Paper Manual Env If you loaded the same size and type of paper in two paper sources (and the Paper Size and Paper Type menu items are correctly set), the trays are automatically linked. When one paper source is empty, paper automatically feeds from - Lexmark E340 | User's Guide - Page 61
the same type and size of paper are automatically linked by the printer, if you have set the Paper Size and the Paper Type to the correct values. 1 Select a paper source. Tray Type Manual Pap Type Manual Env Type 2 Select a value. Plain Paper Card Stock Transparency Labels Bond - Lexmark E340 | User's Guide - Page 62
requested size is not loaded. Off Statement/A5 Printer prompts the user to load the requested paper size. Prints A5 size jobs on statement size paper if only statement size paper is loaded, and prints statement size jobs on A5 paper if only A5 paper is loaded. Letter/A4 Prints A4 size jobs on - Lexmark E340 | User's Guide - Page 63
required for a specific job from the printer driver. Values selected from the printer driver always override values selected from the operator panel.) 1...999 (1*) To print a border around each page image when using Multipage Print. None* Does not print a border around each page image. Solid - Lexmark E340 | User's Guide - Page 64
each page of a job. This is useful if you are printing transparencies or want to insert blank pages in a document for notes. Separator Source To specify the paper source that holds Tray (Tray 1*) separator sheets. Selects separator sheets from the specified tray. Using the printer menus 64 - Lexmark E340 | User's Guide - Page 65
the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. To exit Hex Trace, turn the printer off, or reset the printer from the Job Menu. Print Directory To print a list of all - Lexmark E340 | User's Guide - Page 66
screen command, is printing. To reset the printer to the user default value for each menu item, delete all downloaded resources (fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the interface link buffer. Note: Before selecting Reset Printer, exit the software - Lexmark E340 | User's Guide - Page 67
panel Quality Menu Use the Quality Menu to change printer settings affecting the quality of printed characters and images. Note: Values marked by an asterisk (*) are the factory default settings. Menu item PictureGrade Print Resolution Toner Darkness Purpose To improve the quality of grayscale - Lexmark E340 | User's Guide - Page 68
specify the storage location for downloaded resources. Storing downloaded resources in flash memory or on a printer is turned off. RAM* Flash To establish whether the printer On reprints jammed pages. Off Auto* Printer does not resume printing until someone clears the error message. Printer - Lexmark E340 | User's Guide - Page 69
errors. If, after selecting On, you still cannot print the page, you may also have to On reduce the size and number of fonts on the page, or increase the installed printer memory. For most print a print job before the printer goes into Power Saver mode. (Your printer may not support the entire - Lexmark E340 | User's Guide - Page 70
during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears on the display. Toner Alarm To specify how the printer responds Off* when it is low on toner. An error message is displayed until someone replaces the toner cartridge. If an Auto Continue - Lexmark E340 | User's Guide - Page 71
factory. Displays all fonts downloaded to printer RAM. Displays all fonts stored in flash memory. Displays all fonts available to the printer from all sources. The printer sets the amount of space between each line (vertical line spacing) based on the Lines per Page, Paper Size, and Orientation menu - Lexmark E340 | User's Guide - Page 72
for scientific text. Only the symbol sets supported for the selected font name are displayed. Tray Renumber To configure your printer to work with printer drivers or applications that use different source assignments for the paper trays. Note: See the Technical Reference for more information - Lexmark E340 | User's Guide - Page 73
return after a line feed control command. Printer does not perform a line feed after a carriage return control command. Printer performs a line feed after a carriage return control command. Printer stops printing when a requested font cannot be found. An error message is posted indicating the - Lexmark E340 | User's Guide - Page 74
software applications. Print* Whole Tray 1 Renumber To configure your printer to work with printer drivers or applications that use different source assignments for the paper trays. Note: This menu item is only displayed when Tray 2 is installed. Off* Tray 2 The standard code pages are used - Lexmark E340 | User's Guide - Page 75
defined in the Network Printing Alliance (NPA) Protocol. Note: Changing this menu item automatically resets the printer. On Off Auto* Parallel Buffer To configure the size of the parallel input buffer. Note: Changing this menu item automatically resets the printer. Disabled Auto* 3K to - Lexmark E340 | User's Guide - Page 76
binary PostScript print jobs. Off Auto* Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Printer filters PostScript print jobs using standard protocol. Printer processes print jobs - Lexmark E340 | User's Guide - Page 77
. Note: Changing the Network Buffer menu item automatically resets the printer. NPA Mode PCL SmartSwitch To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Note - Lexmark E340 | User's Guide - Page 78
Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Printer filters PostScript print jobs using standard protocol. Printer processes print jobs from computers using either Windows or Macintosh operating systems. Printer performs NPA processing. If data is not in - Lexmark E340 | User's Guide - Page 79
Values To configure the size of the USB input buffer. Note: Changing the USB Buffer menu item automatically resets the printer. Disabled Auto* 3K to maximum size allowed Job buffering is disabled. Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes - Lexmark E340 | User's Guide - Page 80
Wait for the message to clear. See also: How to cancel a print job Remove the indicated print cartridge, and install a new one. See also: How to change a toner cartridge • Close the upper front door. • Install the print cartridge. Wait for the message to clear. Understanding the printer messages 80 - Lexmark E340 | User's Guide - Page 81
the internal print server. Download valid code to the printer internal print server. Note: You can download network code while this message is displayed. The printer is trying to feed paper from a source it detects is empty. x is one of the following sources: • Tray 1-Tray 3 • Load paper of the - Lexmark E340 | User's Guide - Page 82
reset. Warning: Do not turn the printer off while this message is displayed. Prog System Code DO NOT POWER OFF The printer is programming new system code. Wait for the message to clear and the printer to reset. Warning: Do not turn the printer off while this message is displayed. Program Flash - Lexmark E340 | User's Guide - Page 83
toner. • Replace the cartridge. • Press Go to clear the message and continue printing. Note: If you do not replace the cartridge, you may experience print quality problems. Waiting The printer has received a page of data to print but is waiting for an End of Job command, a Form Feed command - Lexmark E340 | User's Guide - Page 84
not designed • Install a toner cartridge made for your to match the region of your printer. printer region. The PPDS interpreter has encountered a font error, or the printer has received invalid PPDS download font data. • Press Go to clear the message and continue printing. • Press Menu to open - Lexmark E340 | User's Guide - Page 85
the print cartridge to utilize the remaining toner. • Replace the cartridge. • The Toner Low message is displayed until you replace the cartridge. See also: How to change a toner cartridge Messages labeled 900-999 relate to printer problems that may require printer service. Turn the printer off - Lexmark E340 | User's Guide - Page 86
processes print jobs from computers using either Windows or Macintosh operating systems. Set Card Speed Automatically detect the connection speed of your network. You can disable this setting to set the speed manually. • Auto*-The printer detects current network speed. • 10Mbps†, Half Duplex - Lexmark E340 | User's Guide - Page 87
the Macintosh operating system. This setting often causes Windows print jobs to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Setup menu Use the Setup menu to configure how the printer formats the end of a line, depending on - Lexmark E340 | User's Guide - Page 88
symbol sets) in printer memory (RAM) are deleted. Resources in flash memory are unaffected. Return the photoconductor counter to zero. The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. Help isolate printing problems when unexpected characters - Lexmark E340 | User's Guide - Page 89
Menus, and then press Select. The message Printing Menu Settings appears while the page prints. The printer returns to the Ready message after the menu settings page prints. If any other message appears when you print this page, see Understanding the printer messages for more information. If your - Lexmark E340 | User's Guide - Page 90
is not using DHCP, then you must manually assign an IP address to the printer. An easy way to do this is to use the Print Server TCP/IP Setup Utility. Detailed instructions about installing and using this utility are located on the drivers CD that shipped with your printer. Launch the CD, click View - Lexmark E340 | User's Guide - Page 91
setup page (for help, see Printing the menu settings and network setup pages on page 89). Some of the resident Web page features include a real-time status window of the printer and details of the printer configuration, such as current memory and engine code levels. If you have administrative - Lexmark E340 | User's Guide - Page 92
.lexmark.com, or contact the place where you bought your printer. The recommended supplies specifically designed for the printer are: Part number Description Average cartridge yield World Wide 12A8302 Photoconductor kit 30,000 standard pages1 For the USA and Canada3 24035SA Print Cartridge - Lexmark E340 | User's Guide - Page 93
printing costs. • When printing drafts, conserve toner by changing the Toner Darkness setting in your printer driver. The settings range from 1 (very light) to 10 (very dark), with 8 being the default. Setting the Toner Darkness to 1 conserves the most toner. • Reduce paper consumption by printing - Lexmark E340 | User's Guide - Page 94
you first receive the "Replace photoconductor kit" message, you should immediately order a new photoconductor kit. While the printer may continue to function properly after the photoconductor kit has reached its official end-of-life (approximately 30,000 pages), print quality begins to significantly - Lexmark E340 | User's Guide - Page 95
Supplies information How to change a toner cartridge 1 Open the front cover by pressing the button on the left side of the printer and lowering the cover. How to change a toner cartridge 95 - Lexmark E340 | User's Guide - Page 96
on the base of the print cartridge assembly. b Pull the toner cartridge up and out using the handle. a b 3 Unpack the new toner cartridge. Note: You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling. See Recycling Lexmark products on page 98 - Lexmark E340 | User's Guide - Page 97
Supplies information 5 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor kit and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the - Lexmark E340 | User's Guide - Page 98
Supplies information Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Recycling Lexmark products 98 - Lexmark E340 | User's Guide - Page 99
Warning: When replacing a photoconductor kit, do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the left side of the printer - Lexmark E340 | User's Guide - Page 100
button on the print cartridge assembly. Place the print cartridge assembly on a flat, clean surface. 3 Remove the toner cartridge: a Press the button on the base of the print cartridge assembly. b Pull the toner cartridge up and out using the handle. a b 4 Unpack the new photoconductor kit. How to - Lexmark E340 | User's Guide - Page 101
arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go. 7 Close the front cover. Note: For information about resetting the photoconductor kit counter, see the instruction sheet that - Lexmark E340 | User's Guide - Page 102
access to the Job Menu or to Print and Hold functionality. 2 Press and hold Select and Return, and turn the printer on. 3 Release the buttons when you then press Select. The menus are disabled. If you press Menu, the message Menus Disabled appears. Enabling the menus 1 Repeat steps 1 through 4 in - Lexmark E340 | User's Guide - Page 103
followed by the Ready message. When you select Restore: • No other button actions are available on the operator panel while Restoring Factory Defaults appears. • All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. (Resources residing in flash memory or on - Lexmark E340 | User's Guide - Page 104
Printer Settings Utility. How do I clear a paper jam? See How to clear paper jams on page 35 for information about clearing jams. The toner low message is on, but I don't have another cartridge to put in yet. Can I still print with the low cartridge? Yes, you can still print. To extend the life - Lexmark E340 | User's Guide - Page 105
Troubleshooting Problem / Question Paper stacks poorly in the output bin. Solution / Answer Extend the paper support on the output bin. Dust is gathering on the paper tray when it is extended. The paper tray is getting bumped and pushed out the front of the printer when it is extended. Attach - Lexmark E340 | User's Guide - Page 106
, try feeding from another tray or the manual feeder. • Replace the toner cartridge. Print irregularities ABCDE ABCDE ABCDE • Paper has absorbed moisture due to high humidity. • You are using paper that does not meet the printer specifications. • The fuser is worn or defective. • Load paper from - Lexmark E340 | User's Guide - Page 107
job to print. • Load paper from a new package. • Avoid textured paper with rough finishes. • Make sure the paper you load in the trays is not damp. • Replace the toner cartridge. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner - Lexmark E340 | User's Guide - Page 108
Move the manual feeder guides so that they are snug against the sides of the paper. Blank pages The toner cartridge is defective or empty. Replace the toner cartridge. Solid black pages • The toner cartridge is defective. • Your printer requires servicing. • Replace the toner cartridge. • Call - Lexmark E340 | User's Guide - Page 109
Troubleshooting How to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens. 1 Turn the printer off. 2 Open the front cover by pressing the button on the left side of the printer and lowering the cover. Print quality problems 109 - Lexmark E340 | User's Guide - Page 110
Troubleshooting 3 Remove the print cartridge assembly out of the printer by pulling on the toner cartridge handle. Note: Do not press the button on the print cartridge assembly. Place the print cartridge assembly on a flat, clean surface. Warning: Do not leave the print cartridge assembly exposed to - Lexmark E340 | User's Guide - Page 111
cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go. 7 Close the front cover. 8 Turn the printer on. Print quality problems - Lexmark E340 | User's Guide - Page 112
Menu) 63 booklets 43 buffer sizes, adjusting network 77 parallel 75 USB 79 C Cancel Job (Job Menu) 65 canceling a print job 47 card stock 27 cleaning the printhead lens 109 clearing paper jams 35 Collation (Finishing Menu) 63 collation, enabling 63 complex page errors 69 configuration menus Network - Lexmark E340 | User's Guide - Page 113
Menu) 68 jams 35 messages 80 See paper jams job canceling 65 Job Menu 65 Cancel Job 65 Print Buffer 66 Reset Printer 66 L labels 26 legal 32 letterhead 25, 45 Lines per Page (PCL Emul Menu) 71, 74 Linux 15, 22 loading 250-sheet tray (Tray 1) 29 550-sheet tray 29 letterhead 45 manual feeder 33 M MAC - Lexmark E340 | User's Guide - Page 114
Too Many Flash Options 85 88 Toner Low 85 900-999 Service message 85 Activating Menu Changes 80 Busy 80 Canceling Job 80 Change Invalid Refill 80 Close Door or Insert Cartridge 80 Defragmenting 81 Disabling Menus 81 Enabling Menus 81 Flushing Buffer 81 Formatting Flash 81 Load Tray 81 Menus - Lexmark E340 | User's Guide - Page 115
55 messages 80 using 54 options 550-sheet drawer 52 flash card 51 memory card 50 verifying installation with menu settings page 89 Orientation (PCL Emul Menu) 71, 74 overlays 45 P Page Protect (Setup Menu) 69 paper 25 choosing 25 jams 35 loading 29, 33 storing 27 paper jams reprinting jammed pages - Lexmark E340 | User's Guide - Page 116
66 print cartridge See toner cartridge Print Directory (Utilities Menu) 65 Print Fonts (Utilities Menu) 65 print media jams clearing 35 Print Menus (Utilities Menu) 65 Print Net Setup (Utilities Menu) 65 print options print buffer 66 separator sheets 64 See also separator source 64 Print PS Error - Lexmark E340 | User's Guide - Page 117
98 toner level 94 Toner Darkness (Quality Menu) 67 transparencies 25 tray extending 32 Tray Renumber (PCL Emul Menu) 72, 74 troubleshooting 104 clearing operator panel error messages 55 print quality 106 printer settings 54 stopping printer 55 U Universal Setup (Paper Menu) 62 UNIX 15, 22 USB Buffer - Lexmark E340 | User's Guide - Page 118
NPA mode 78 PCL SmartSwitch 78 PS SmartSwitch 78 Utilities Menu 65 Factory Defaults 65 Hex Trace 65 Print Directory 65 Print Fonts 65 Print Menus 65 Print Net Setup 65 Utilities menu 88 W Wait Timeout (Setup Menu) 70 wait timeout, configuring 70 watermarks 45 Windows 13, 16 Index Index 118
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User’s Reference
June 2005
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2005 Lexmark International, Inc. All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
E340, E342n