Mackie SR244 / SR324 Owner's Manual - Page 65

Appendices 2. Pack the mixer in its original shipping carton. If you do not have the carton, request one when you get your RA number, and we'll send a shipping carton out promptly. There may be a charge, however-we put those huge "SAVE THE BOX" warnings in this manual for a reason. Make sure that you encase the mixer in its plastic wrapper and insert all the foam blocks to properly protect the mixer. Ultra Important: Move all the faders to their "up" position before packing the mixer in the shipping carton. This will prevent damage to the faders during shipment. 3. When packing the mixer, include: A. a note explaining exactly how to duplicate the problem. B. acopy ofthesalesreceiptshowingpriceand date. If we cannot duplicate the problem at the Mackie factory or establish the starting date of your Limited Warranty, we may, at our option, charge for service time. C. your complete return street address (no P.O. boxes or route numbers, please!) and DAYTIME phone number. 4. Write the RA number plainly on the outside of the shipping carton in BIG print (those huge stinky sign markers work well for this). 5. Ship the product in its original shipping carton, freight prepaid to: Mackie Designs attn: Service 16220 Woodinville-Redmond Road NE Woodinville, WA 98072 U.S.A. A FREE T-SHIRT OFFER We love to hear what folks have created using our mixers. If you use your SR24•4 to track or mix (or track and mix) a CD or cassette that is commercially released, we'll trade you a copy for a genuine Mackie T-shirt. If you send us some notes as to when and where and how the production was accomplished, a picture of your cassette or CD, a short caption will probably end up in our monthly newsletter. Also Greg Mackie listens to most of 'em. By "commercially released," we mean "offered for sale," even if it's just being sold in your local area, during band breaks at clubs or via mail order. No hand-lettered dubs, please. Save those for our infrequent Mixed on a Mackie contests. To get your genuine 100% cotton, Made in USA, Mackie celebrity T-shirt, send your cassette or CD to: Mackie Designs FREE T-SHIRT OFFER attn: Communications Department 16220 Woodinville-Redmond Road NE Woodinville, WA 98072 Make sure to specify L, XL or XXL size. If you prefer a small or medium size, just request a Large and run it through a hot dryer several times. Allow several weeks for delivery. We're always busier than a carrion fly at a Rottweiler convention. Bouquets and brickbats This manual was primarily written by Dave Matthew, with additional scribbles by Ron Koliha and a cool appendix on phantom power and grounding and stuff by on-staff mega-SR guru Rick Chinn. It was all viciously scribbled up with red pens by the Mackie Technical Support Department and by Manufacturing Engineering Honcho, Jeff Gilbert. Valiant attempts at proofreading by Linn Compton. Composed on souped-up Mac™s in PageMaker™ 5.0 by the galley slaves in the Mackie Digital Mosh Pit. As is invariably the case, there are mistakes and fuzzy parts that need correction. Feel free to write us with your comments and criticisms. We do respond to outside input - except for the occasional priggish letters that take us to task for our lighthearted writing style. Since comments run 100-to-1 FOR our non-stuffy style, we tend to ignore comments about how smart-alecky we are and secretly hope that the letter writers are condemned to what is probably a pleasant lifetime of reading other companies' often dry or incomprehensible manuals. Mackie and the Running Man figure are trademarks or registered trademarks of Mackie Designs Inc. All other brand names mentioned are trademarks or registered trademarks of their respective holders, and are hereby acknowledged. ©1997 Mackie Designs Inc. All rights reserved. Printed in the U.S.A. 63 Appendices