Motorola MPx200 User Manual - Page 137

Cannot connect to the Internet • Have you subscribed the Internet (WAP) service to your operator? • Did you enter correct setting parameters (such as APN and IP addresses) in WAP profile setup? The screen shows "Insert SIM" • Is your SIM card correctly inserted into the phone? • Are the metal contacts on SIM card clean? If they appear to be soiled, please contact your dealer to clean them. The battery cannot be charged • Is the battery charger correctly plugged into the battery charger socket on the phone? • Is the power cord of the charger damaged? • Is the battery very old? Replace with a new battery and try again. • If the battery is "deeply discharged" and you plug in a charger, the phone will not display that it is charging. After charging for approximately 15 minutes, disconnect then reconnect the charger the phone. It will then properly display that it is charging. The standby and talk time is apparently shorter than ever • Your phone consumes more power when signal reception is poor. Try to move to a better location when you use the phone. • Are you using a new battery? It takes several charge discharge cycles for the battery to reach its original capacity. • Is the battery very old? Replace it with a new one. • Are you using the phone in very high or low temperature environment? The efficiency of a battery can be effected by ambient temperature. Cannot deactivate call barring or call divert functions Is the reception of network signal in good condition? Move to an open space, or a place closer to window. Phone appears to operate slowly Check to see how much Flash Internal Storage memory is available via the System Info application. If you are approaching 10 MB then remove most recently downloaded applications and download these same applications to a SD/MMC card. Troubleshooting 135