Netgear N750-WiFi User Manual - Page 137

LEDs Never Turn Off, Internet or Ethernet Port LEDs Are Off, Wireless LEDs Are Off

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N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 LEDs Never Turn Off When the wireless modem router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay lit, there is a fault within the wireless modem router. If all LEDs are still lit 1 minute after power-up: • Cycle the power to see if the wireless modem router recovers. • Press and hold the Restore Factory Settings button to return the wireless modem router to its factory settings. See Factory Settings on page 146. If the error persists, you might have a hardware problem and should contact technical support at www.netgear.com/support. Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the wireless modem router and at the modem or computer. • Make sure that power is turned on to the connected modem or computer. • Make sure that you are using the correct cable. When connecting the wireless modem router's Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable can be a standard straight-through Ethernet cable or an Ethernet crossover cable. Wireless LEDs Are Off If the Wireless LEDs stay off, check to see if the Wireless On/Off button on the wireless modem router has been pressed. This button turns the wireless radios in the wireless modem router on and off. The Wireless LEDs are lit when the wireless radio is turned on. The Push 'N' Connect (WPS) Button Blinks Green If after you press the WPS button and the button blinks green, check the following: • Make sure that you are using the button and not the wireless modem router's built-in registrar. • Check that PIN verification succeeded for the wireless device you are adding to the wireless network. • Make sure that you have not pressed the WPS button on the top of the wireless modem router after disabling the WPS feature (you logged in to the wireless modem router and disabled this feature previously). • Check that the wireless modem router is not in the temporary AP setup locked state (if you are using the wireless repeater function). Troubleshooting 137

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Troubleshooting
137
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
LEDs Never Turn Off
When the wireless modem router is turned on, the LEDs turn on for about 10 seconds and
then turn off. If all the LEDs stay lit, there is a fault within the wireless modem router.
If all LEDs are still lit 1 minute after power-up:
•
Cycle the power to see if the wireless modem router recovers.
•
Press and hold the
Restore Factory Settings
button to return the wireless modem router
to its factory settings. See
Factory Settings
on page
146.
If the error persists, you might have a hardware problem and should contact technical
support at
www.netgear.com/support
.
Internet or Ethernet Port LEDs Are Off
If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet
connection is made, check the following:
•
Make sure that the Ethernet cable connections are secure at the wireless modem router
and at the modem or computer.
•
Make sure that power is turned on to the connected modem or computer.
•
Make sure that you are using the correct cable.
When connecting the wireless modem router’s Internet port to a cable or DSL modem,
use the cable that was supplied with the cable or DSL modem. This cable can be a
standard straight-through Ethernet cable or an Ethernet crossover cable.
Wireless LEDs Are Off
If the Wireless LEDs stay off, check to see if the Wireless On/Off button on the wireless
modem router has been pressed. This button turns the wireless radios in the wireless modem
router on and off. The Wireless LEDs are lit when the wireless radio is turned on.
The Push 'N' Connect (WPS) Button Blinks Green
If after you press the WPS button and the button blinks green, check the following:
•
Make sure that you are using the button and not the wireless modem router’s built-in
registrar.
•
Check that PIN verification succeeded for the wireless device you are adding to the
wireless network.
•
Make sure that you have not pressed the WPS button on the top of the wireless modem
router after disabling the WPS feature (you logged in to the wireless modem router and
disabled this feature previously).
•
Check that the wireless modem router is not in the temporary AP setup locked state (if
you are using the wireless repeater function).