Netgear N750-WiFi User Manual - Page 142

Wireless Signal Strength, Restore the Factory Settings and Password

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N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000 • If you want to view the wireless settings for the wireless modem router, use an Ethernet cable to connect a computer to a LAN port on the wireless modem router. Then log in to the wireless modem router and select Setup > Wireless Settings see (Basic Wireless Settings on page 34). Note: Be sure to click Apply if you made changes. Wireless Signal Strength If your wireless device finds your network, but the signal strength is weak, check these conditions: • Is your wireless modem router too far from your computer, or too close? Place your computer near the wireless modem router, but at least 6 feet away, and see whether the signal strength improves. • Is your wireless signal blocked by objects between the wireless modem router and your computer? Restore the Factory Settings and Password This section explains how to restore the factory settings, changing the wireless modem router's administration password back to password. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the wireless modem router (see Erase on page 91). • Use the Restore Factory Settings button on the back of the wireless modem router. See Factory Settings on page 146. If you restore the factory settings and the wireless modem router fails to restart, or the green Power LED continues to blink, the unit might be defective. If the error persists, you might have a hardware problem and should contact technical support at http://www.netgear.com/support. Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can troubleshoot a network by using the ping utility in your computer or workstation. Test the LAN Path to Your Router You can ping the wireless modem router from your computer to verify that the LAN path to your wireless modem router is set up correctly. Troubleshooting 142

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Troubleshooting
142
N750 Wireless Dual Band Gigabit ADSL Modem Router DGND4000
•
If you want to view the wireless settings for the wireless modem router, use an Ethernet
cable to connect a computer to a LAN port on the wireless modem router. Then log in to
the wireless modem router and select
Setup > Wireless Settings
see (
Basic Wireless
Settings
on page
34).
Note:
Be sure to click
Apply
if you made changes.
Wireless Signal Strength
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•
Is your wireless modem router too far from your computer, or too close? Place your
computer near the wireless modem router, but at least 6 feet away, and see whether the
signal strength improves.
•
Is your wireless signal blocked by objects between the wireless modem router and your
computer?
Restore the Factory Settings and Password
This section explains how to restore the factory settings, changing the wireless modem
router’s administration password back to
password
. You can erase the current configuration
and restore factory defaults in two ways:
•
Use the Erase function of the wireless modem router (see
Erase
on page
91).
•
Use the Restore Factory Settings button on the back of the wireless modem router. See
Factory Settings
on page
146. If you restore the factory settings and the wireless modem
router fails to restart, or the green Power LED continues to blink, the unit might be
defective. If the error persists, you might have a hardware problem and should contact
technical support at
.
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can troubleshoot a
network by using the ping utility in your computer or workstation.
Test the LAN Path to Your Router
You can ping the wireless modem router from your computer to verify that the LAN path to
your wireless modem router is set up correctly.