Oki C9300n C9300/C9500 User's Guide: Macintosh - Page 200

Miscellaneous problems, The power is on, but the printer does not go online.

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MISCELLANEOUS PROBLEMS The power is on, but the printer does not go online. Possible cause Bad connection Remedy Switch off the printer and disconnect the power cable. Reconnect power cable and switch the printer on. If this does not clear the fault, call for service. Print processing does not start. Possible cause Printer error. Remedy Check the control panel. If an error message is displayed, correct the problem. Print processing cancels. Possible cause The printer interface cable is faulty. The time out setting is too short. Remedy Replace the printer interface cable. Reset the time out to a higher value. Printer makes a strange noise. Possible cause The printer is not horizontal. There are scraps of paper or other foreign matter inside the printer. The top cover is not firmly shut. Remedy Place the printer on a stable, level surface. Check the inside of the printer and remove any such objects. Press the left and right sides of the top cover. C9300/C9500 Troubleshooting • 198

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C9300/C9500 Troubleshooting • 198
MISCELLANEOUS PROBLEMS
The power is on, but the printer does not go online.
Print processing does not start.
Print processing cancels.
Printer makes a strange noise.
Possible cause
Remedy
Bad connection
Switch off the printer and disconnect the power
cable. Reconnect power cable and switch the
printer on. If this does not clear the fault, call for
service.
Possible cause
Remedy
Printer error.
Check the control panel. If an error message is
displayed, correct the problem.
Possible cause
Remedy
The printer interface cable is faulty.
Replace the printer interface cable.
The time out setting is too short.
Reset the time out to a higher value.
Possible cause
Remedy
The printer is not horizontal.
Place the printer on a stable, level
surface.
There are scraps of paper or
other foreign matter inside the
printer.
Check the inside of the printer and
remove any such objects.
The top cover is not firmly shut.
Press the left and right sides of the top
cover.