Panasonic KX-THA16 Telephone Equipments - Page 67

Phonebook, Caller ID, Problem, Cause & solution, SP-PHONE

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Page 67 highlights

Useful Information Phonebook Problem Copying stopped with an item displayed. Cause & solution L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s} on the handset or {SP-PHONE} on the base unit. The displayed phonebook item was not copied to the unit. Press {OFF}. Confirm that the destination unit is not in use and try again. Caller ID Problem The unit does not display the caller's name and/or phone number. The unit does not announce the displayed caller names. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. Cause & solution L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L The name display service may not be available in some areas. Contact your telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The caller requested not to send caller information (page 25). L If a call is being transferred to you, the caller information is not displayed. L When printing (page 59), the unit does not display caller information until "Please wait" disappears from the display. To view caller information, press {OFF}. The unit stops printing. L The unit's ringer volume is turned off. Adjust it (page 42). L The Talking Caller ID feature is turned off. Turn it on (page 48). L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 48). L You need to call back the edited number to activate Caller ID number auto edit. L The phone number you dialed might have an incorrect edited pattern (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 27). For assistance, please visit http://www.panasonic.com/phonehelp 67

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Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp
67
Phonebook
Caller ID
Problem
Cause & solution
Copying stopped with an
item displayed.
L
The destination handset may have lost communication
with the base unit, or the destination unit user may have
pressed
{C}
or
{s}
on the handset or
{
SP-PHONE
}
on the base unit.
The displayed phonebook item was not copied to the
unit. Press
{
OFF
}
. Confirm that the destination unit is
not in use and try again.
Problem
Cause & solution
The unit does not display
the caller’s name and/or
phone number.
L
You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L
The name display service may not be available in some
areas. Contact your telephone company for details.
L
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L
The caller requested not to send caller information
(page 25).
L
If a call is being transferred to you, the caller information
is not displayed.
L
When printing (page 59), the unit does not display caller
information until “
Please wait
” disappears from the
display. To view caller information, press
{
OFF
}
. The
unit stops printing.
The unit does not
announce the displayed
caller names.
L
The unit’s ringer volume is turned off. Adjust it (page
42).
L
The Talking Caller ID feature is turned off. Turn it on
(page 48).
The caller list/incoming
phone numbers are not
edited automatically.
L
The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 48).
L
You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
L
The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 27).