Panasonic SAHT830V SAHT830V User Guide - Page 45

Troubleshooting guide Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the "Customer Services Directory" on page 49 if you reside in the U.S.A., or refer to the "Product information" on page 50 if you reside in Canada. Power Page No power. ≥Insert the AC power supply cords and system cable securely. 9 The unit is automatically switched ≥The Sleep timer was working and had reached the set time limit. 42 to the standby mode. Unresponsive or inoperable operation No response when any buttons are pressed. ≥This unit cannot play discs other than the ones listed in these operating instructions. ≥The unit may not be operating properly due to lightning, static electricity or some other external factor. Turn the unit off and then back to ON. Alternatively, turn the unit off, disconnect both AC power supply cords, and then reconnect them. ≥Condensation has formed: Wait 1 to 2 hours for it to evaporate. No response when remote control ≥Check that the batteries are installed correctly. buttons are pressed. ≥The batteries are depleted: Replace them with new ones. ≥Point the remote control at the remote control sensor and operate. Cannot play DVDs. ≥CD Mode is on. Press [CD MODE] to turn CD Mode off. No picture or sound. ≥Check the video and audio connection. ≥Check the power or input setting of the connected equipment. ≥Check that the DVD-RAM has something recorded on it. You have forgotten your ratings password. Reset all the settings to Factory Preset. ≥While stopped and "DVD/CD" is the source, press [DVD] and then press and hold [∫] (DVD) on the main unit and [S10] on the remote control until "Initialized" disappears from the television. Turn the unit off and on again. All settings will return to the default values. Cannot operate the DVD. Cannot operate the VHS. ≥Press [DVD] to switch the remote control mode to DVD. ≥Press [VHS] to switch the remote control mode to VHS. ≥The unit is in timer recording standby (" " is on on the unit's display). ≥The remote control and main unit are using different codes. Change the code on the remote control. Cannot operate the TV. Television reception worsens after connecting the unit. ≥Press [TV] to switch the remote control mode to TV. ≥Check the TV manufacturer setting. ≥This can occur because the signals are being divided between the unit and the television. You can solve this with a signal booster, available from audio-visual suppliers. Consult your dealer if reception does not improve. Cannot eject cassette. ≥The unit is recording or in timer recording standby mode. If you need to eject the tape, press [ ] first so " " goes out. 15 - - 11 11 14 18 7-10 - - - - - 32 39 - 12 - 32 Specific operation impossible or incorrect It takes time before play starts. ≥Play may take time to begin when an MP3 track has still picture data. Even after the track - [MP3] starts, the correct play time will not be displayed, however this is normal. Folders deeper than the eighth ≥Folders deeper than the eighth layer are displayed as the eighth layer. - layer on a data CD are not displayed correctly. [WMA] [MP3] [JPEG] Programmed items are not ≥Some items will not be played even if you have programmed them. - played. [DVD-V] A menu screen appears during ≥This is normal for Video CDs. - skip or search. [VCD] The on-screen menu shows "2" ≥Even if a second soundtrack isn't recorded, two numbers will normally be shown. - as a soundtrack option when [SHIFT]i[AUDIO] is pressed, but the audio does not change. [DVD-A] Play restarts from the beginning ≥This is normal on DVD-Audio. - of the track when soundtrack is changed. [DVD-A] Subtitle Subtitle position is wrong. ≥Adjust the position. ("Subtitle Position" in Display Menu) 25 No subtitles. ≥Display the subtitles. 24 The subtitles overlap closed ≥Clear the subtitles. 24 captions recorded on discs. Marker Cannot add markers. A-B repeat Point B is automatically determined. A-B repeat is automatically canceled. ≥You cannot add markers with DVD-RAM if the disc's play time doesn't appear on the unit's - display. ≥If the disc's elapsed play time doesn't appear on the unit's display, you cannot add markers. - ≥The end of an item becomes point B when it is reached. - ≥A-B repeat is canceled when you press [QUICK REPLAY]. - Menu The Setup menu cannot be accessed. ≥Select "DVD/CD" as the source. ≥Cancel playmode and CD Mode play. - RQT7921 20, 21 45