Ricoh Aficio MP C3000 Troubleshooting - Page 44

Facsim, key no longer lights. See Parameter Settings, General Settings Guide. If

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Troubleshooting When Using the Facsimile Function Message Check whether there are any network problems. {15-12} Cause Cannot log on to the POP3/IMAP4 server. 3 Solution • Check that the user name and password of the E-mail Account are correctly programmed from File Transfer under System Settings. See "File Transfer Settings", General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Check that the user name and password for POP before SMTP authentication are correctly programmed from File Transfer under System Settings. See "File Transfer Settings",General Settings Guide. You can also use the Web Image Monitor for confirmation. See the Web Image Monitor's Help. • Consult the administrator. Note ❒ If the "Check whether there are any network problems." message appears, the machine is not correctly connected to the network or the settings of the machine are not correct. If you do not need to connect to a network, you can specify the setting so this message is not displayed, and then the {Facsimile} key no longer lights. See "Parameter Settings", General Settings Guide. If you reconnect the machine to the network, be sure to set "Display" with User Parameters. ❒ If the paper tray runs out of paper, "Add paper." appears on the display, asking you to add more paper. If there is paper left in the other trays, you can receive documents as usual, even if the message appears on the display. You can turn this function on or off with "Parameter Setting". See "Parameter Settings", General Settings Guide. 36

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Troubleshooting When Using the Facsimile Function
36
3
Note
❒
If the “
Check whether there are any network problems.
” message ap-
pears, the machine is not correctly connected to the network or the settings of
the machine are not correct. If you do not need to connect to a network, you
can specify the setting so this message is not displayed, and then the
{
Facsim-
ile
}
key no longer lights. See “Parameter Settings”, General Settings Guide. If
you reconnect the machine to the network, be sure to set “Display” with User
Parameters.
❒
If the paper tray runs out of paper, “
Add paper.
” appears on the display, ask-
ing you to add more paper. If there is paper left in the other trays, you can re-
ceive documents as usual, even if the message appears on the display. You
can turn this function on or off with “Parameter Setting”. See “Parameter Set-
tings”, General Settings Guide.
Check whether
there are any
network prob-
lems.
{
15-12
}
Cannot log on to the
POP3/IMAP4 server.
•
Check that the user name and
password of the E-mail Ac-
count are correctly pro-
grammed from File Transfer
under System Settings. See
“File Transfer Settings”, Gen-
eral Settings Guide. You can
also use the Web Image Mon-
itor for confirmation. See the
Web Image Monitor's Help.
•
Check that the user name and
password for POP before
SMTP authentication are cor-
rectly programmed from File
Transfer under System Set-
tings. See “File Transfer Set-
tings”,General Settings
Guide. You can also use the
Web Image Monitor for con-
firmation. See the Web Image
Monitor's Help.
•
Consult the administrator.
Message
Cause
Solution