Ricoh Aficio MP C3000 Troubleshooting - Page 79
Exceeded max. E, Check [Max. E
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When a Message is Displayed Message Cause Solution Selected file is currently in use. Cannot change password. You cannot change the name of a file whose status is "Waiting" or that is being edited with DeskTopBinder. Delete the password after canceling delivery or completing editing. Selected file is currently in use. Cannot change user name. You cannot change the password A sender's name should be speci- of a file whose status is "Waiting" fied before sending e-mail. Send or that is being edited with Desk- e-mail after specifying the send- Top Binder. er's name. Connection with The correct Network settings are • Check the network settings of the destination not made. the client computer. has failed. Check the status and connection. • Check that components such as the LAN cable are connected properly. To check the current status, press [Scanned • Check that the server settings are correct and the server is working properly. 5 Files Status]. Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]. The entered user name or password was invalid. • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. Sender has not been specified. The sender's name was not speci- A sender's name should be speci- fied. fied before sending e-mail. Send e-mail after specifying the send- er's name. Exceeded max. E- The maximum e-mail size has mail size. Send- been exceeded. ing E-mail has been cancelled. Check [Max. Email Size] in Scanner Features. • Increase the size of [Max. E-mail Size]. • Set [Divide & Send E-mail] to [Yes (per Page)] or [Yes (per Max. Size)]. See "Send Settings", General Settings Guide. Sending the data A network error has occurred has failed. The and a file was not sent correctly. data will be resent later. Wait until sending is retried automatically after the preset interval. If sending fails again, contact the administrator. 71