Roku HD110 User Guide - Page 87

BrightSign and accessories, BrightSign isn’t booting up properly / random lights lit

Get Roku HD110 PDF manuals and user guides View all Roku HD110 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 87 highlights

BrightSign and accessories BrightSign isn't booting up properly / random lights lit When BrightSign turns on, it cycles through the Connector Activity and Video Mode lights. The only two lights that should remain lit at the end of the startup process are the Video Mode light, normally 1024x768, and the Power light. 1 Download and reinstall the BrightSign software (see Step 2: Get the latest BrightSign software for details). 2 If reinstalling the BrightSign software doesn't fix the problem, contact BrightSign Customer Support at www.brightsign.biz/support. BrightSign software update fails 1 Confirm that the update file is named UPDATE.ROK. 2 Make sure the update file is in the root of the SD card, not in a sub-directory. 3 Reformat the SD card in FAT32 format. 4 Use a different flash card, if available. SDHC is not supported on the HD2000. 5 (HD2000 only) If you're using a CF card, try using an SD card or a USB flash card. SD card works for playback, but can't update BrightSign Your SD card might not be compatible with the safe mode software on BrightSign. If that's the case, you can try manually updating the software from the BrightSign shell or using a different SD card to do updates. See Updating BrightSign software from the BrightSign Shell for details. 81 • •

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
81
•
•
•
•
•
•
BrightSign and accessories
BrightSign isn’t booting up properly / random lights lit
When BrightSign turns on, it cycles through the Connector Activity and Video Mode lights. The
only two lights that should remain lit at the end of the startup process are the Video Mode light,
normally 1024x768, and the Power light.
1
Download and reinstall the BrightSign software (see
S
tep 2: Get
the
latest BrightSign
software
for details).
2
If reinstalling the BrightSign software doesn’t fix the problem, contact BrightSign Customer
Support at
www.brightsign.biz/support
.
BrightSign software update fails
1
Confirm that the update file is named
UPDATE.ROK
.
2
Make sure the update file is in the root of the SD card, not in a sub-directory.
3
Reformat the SD card in FAT32 format.
4
Use a different flash card, if available. SDHC is not supported on the HD2000.
5
(HD2000 only) If you’re using a CF card, try using an SD card or a USB flash card.
SD card works for playback, but can’t update BrightSign
Your SD card might not be compatible with the
safe mode
software on BrightSign. If that’s the
case, you can try manually updating the software from the BrightSign shell or using a different
SD card to do updates. See
Updating BrightSign software from the BrightSign Shell
for details.