Samsung HMX-W200TN User Manual (user Manual) (ver.1.0) (English) - Page 86
Connecting to a computer
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Troubleshooting Connecting to a computer Symptom Your computer does not recognize your product. Can not play back a video file properly on a PC. Intelli-studio does not function properly. Your computer is not playing back videos, images, or sound located on your product properly. The playback screen is paused or distorted. Explanation/Solution • Disconnect the built-in USB plug of the product from the PC, restart the PC, and then reconnect product correctly. • You need a video codec to play back the file recorded on your product. Install or run the built-in editing software (Intelli-studio). • Check whether the built-in USB plug of the product is connected in the proper direction. • Disconnect the built-in USB plug of the product from the PC, restart the computer, and then reconnect the product properly. • Your computer may not have the necessary performance specifications to play back a video file. Check the recommended computer specifications. • Exit the Intelli-studio application, and restart the Windows computer. • Intelli-studio is not Mac OS compliant. • Set "PC Software" to "On" in the Settings menu. • The Intelli-studio program may not run automatically. If this occurs, access My Computer or Windows Explorer, open the drive that corresponds to your product, find Intelli-studio, and then run IStudio.exe. • Video playback or sound may stop temporarily depending on your computer. The video or sound copied to your computer is not affected. • If your product is connected to a computer that does not support Hi-speed USB (USB2.0), the image or sound may not play back correctly. Images, video, and sound copied from the product to your computer are not affected. • Check the system requirements to play back a video. • Shut down all other applications currently running on the computer. • If you play back a video on your product when it is connected to a computer, the video may not play back smoothly on the computer, depending on the transfer speed. Copy the file to your PC, and then play it back. 80