Samsung NE59J7850WS/AA User Guide - Page 79

Information codes

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Troubleshooting Information codes OVEN Displayed Code Possible cause Solution C-20 C-21 The oven sensor is open when the oven is operating. The oven sensor is short when the oven is operating. This code occurs if the internal temperature rises abnormally high. Press OVEN OFF and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. C-d1 This code occurs if the door lock is mispositioned. C-d0 This code occurs if the Control key is short for 1 minute. C-F0 This code occurs if communication between the Main and Sub PBA is interrupted. -dC- This code appears if the partition is • Make sure the partition is inserted inserted or removed while the oven properly, and restart the oven. is operating. • If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. Troubleshooting 78 English  NE59J7850WS_AA_DG68-00600A-01_EN.indd 78 2015-04-23 �� 10:32:11

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78
English
Troubleshooting
Troubleshooting
Information codes
OVEN
Displayed
Code
Possible cause
Solution
C-20
The oven sensor is open when the
oven is operating.
Press OVEN OFF and restart the oven. If the
problem persists, disconnect all power to
the range for at least 30 seconds and then
reconnect the power. If this does not solve
the problem, call for service.
The oven sensor is short when the
oven is operating.
C-21
This code occurs if the internal
temperature rises abnormally high.
C-d1
This code occurs if the door lock is
mispositioned.
C-d0
This code occurs if the Control key
is short for 1 minute.
C-F0
This code occurs if communication
between the Main and Sub PBA is
interrupted.
-dC-
This code appears if the partition is
inserted or removed while the oven
is operating.
•
Make sure the partition is inserted
properly, and restart the oven.
•
If the problem persists, disconnect all
power to the range for at least 30 seconds
and then reconnect the power. If this does
not solve the problem, call for service.
NE59J7850WS_AA_DG68-00600A-01_EN.indd
78
2015-04-23
�� 10:32:11