Sony HT-NT5 Operating Instructions - Page 61

sound of the device connected to, No sound or only very low-level - troubleshooting

Page 61 highlights

Troubleshooting  If sound of a cable TV (CATV) box/ satellite tuner connected to the TV is not output, connect the device to a HDMI IN jack of the system and switch input of the system to the input for the connected device (HDMI IN 1/2/3) (refer to the supplied Startup Guide).  Depending on the order in which you connect the TV and the system, the system may be muted and "MUTING" is displayed on the front panel display of the system. If this happens, turn on the TV first, then the system.  Set the speakers setting of the TV (BRAVIA) to Audio System. Refer to the operating instructions of your TV regarding how to set the TV. Picture and sound are not output from the TV when the system is not turned on.  Set on the system [System Settings] - [HDMI Settings] - [Control for HDMI] to [On], and then set [Standby Through] to [Auto] or [On] (page 54).  Turn on the system, and then switch the input to that for the device playing.  If connected to devices other than those manufactured by Sony that support the Control for HDMI function, set [System Settings] [HDMI Settings] - [Standby Through] to [On] (page 54). The sound is output from both the system and the TV.  Mute the sound of the system or the TV. The TV sound from this system lags behind the image.  Set [A/V SYNC] to 0 msec if it is set to the range between 25 msec and 300 msec (page 29). No sound or only very low-level sound of the device connected to the system is heard.  Press  + on the remote control and check the volume level (page 11).  Press  or  + on the remote control to cancel the muting function (page 11).  Make sure the input source is selected correctly. You should try other input sources by pressing INPUT +/- on the remote control several times (page 13).  Check that all the cables and cords of the system and the connected device are firmly inserted.  When you play content compatible with copyright protection technology (HDCP), it may not be output from the system.  Set [System Settings] - [HDMI Settings] - [HDMI Signal Format] to [Standard format] (page 54). No sound or only very low-level sound is heard from the subwoofer.  Press SW  + on the remote control to increase the subwoofer volume (page 29).  Make sure that the power indicator on the subwoofer is lit in green. If not, see "No sound is heard from the subwoofer." (page 64).  The subwoofer is for reproducing bass sound. In the case of input sources that contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. The surround effect cannot be obtained.  Depending on the input signal and the sound field setting, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. 61US

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61
US
Troubleshooting
If sound of a cable TV (CATV) box/
satellite tuner connected to the TV is
not output, connect the device to a
HDMI IN jack of the system and switch
input of the system to the input for
the connected device (HDMI IN 1/2/3)
(refer to the supplied Startup Guide).
Depending on the order in which you
connect the TV and the system, the
system may be muted and “MUTING”
is displayed on the front panel display
of the system. If this happens, turn on
the TV first, then the system.
Set the speakers setting of the TV
(BRAVIA) to Audio System. Refer to
the operating instructions of your TV
regarding how to set the TV.
Picture and sound are not output
from the TV when the system is not
turned on.
Set on the system [System Settings] -
[HDMI Settings] - [Control for HDMI]
to [On], and then set [Standby
Through] to [Auto] or [On] (page 54).
Turn on the system, and then switch
the input to that for the device
playing.
If connected to devices other than
those manufactured by Sony that
support the Control for HDMI
function, set [System Settings] -
[HDMI Settings] - [Standby Through]
to [On] (page 54).
The sound is output from both the
system and the TV.
Mute the sound of the system or the
TV.
The TV sound from this system lags
behind the image.
Set [A/V SYNC] to 0 msec if it is set to
the range between 25 msec and 300
msec (page 29).
No sound or only very low-level
sound of the device connected to
the system is heard.
Press
+ on the remote control and
check the volume level (page 11).
Press
or
+ on the remote control
to cancel the muting function
(page 11).
Make sure the input source is
selected correctly. You should try
other input sources by pressing
INPUT +/– on the remote control
several times (page 13).
Check that all the cables and cords of
the system and the connected device
are firmly inserted.
When you play content compatible
with copyright protection technology
(HDCP), it may not be output from the
system.
Set [System Settings] - [HDMI
Settings] - [HDMI Signal Format] to
[Standard format] (page 54).
No sound or only very low-level
sound is heard from the subwoofer.
Press SW
+ on the remote control
to increase the subwoofer volume
(page 29).
Make sure that the power indicator
on the subwoofer is lit in green. If not,
see “No sound is heard from the
subwoofer.” (page 64).
The subwoofer is for reproducing
bass sound. In the case of input
sources that contain very little bass
sound components (i.e., a TV
broadcast), the sound from the
subwoofer may be difficult to hear.
The surround effect cannot be
obtained.
Depending on the input signal and
the sound field setting, surround
sound processing may not work
effectively. The surround effect may
be subtle, depending on the program
or disc.