Sony KDE-37XS955 Operating Instructions - Page 114

Remote Control, CableCARD™ - video problems

Page 114 highlights

Other Info Remote Control Problem Possible Remedies Remote control does not operates The batteries could be weak. Replace the batteries. s Check the orientation of the batteries. s Press the TV (FUNCTION) button. You may have inadvertently pressed the SAT/CABLE (FUNCTION) button, which changes the remote control to SAT or CABLE mode. s Make sure the TV's power cord is connected securely to the wall outlet. s Locate the TV at least 3-4 feet away from fluorescent lights. Cannot change channels with s If you are using the TV to change channels, first press the TV (FUNCTION) the remote control button. s If you are using another device to change channels, be sure you have not inadvertently switched your TV from the channel 3 or 4 setting. Use the Channel Fix option to "fix" the channel based on the hookup you used (see page 99). s If you are using another device to change channels, be sure to press the FUNCTION button for that device. For example, if you are using your cable box to change channels, be sure to press the SAT/CABLE (FUNCTION) button. Remote control does not operate s If you replaced the batteries to the remote recently, the code numbers for the video non-Sony video equipment equipment may need to be reset. s There may be more than one code for the equipment that you are attempting to operate. s There is a possibility that some non-Sony equipment cannot be operated by your Sony TV remote.You may need to use the equipment's original remote control. CableCARD™ Problem Possible Remedies Problems using CableCARD™ s Check that the CableCARD™ is inserted properly (see page 51). or CableCARD™ services s The CableCARD™ must be activated by your local cable TV provider before you can receive digital cable TV services. See the activation instructions on page 51. s Check the Diagnostics and CableCARD™ menu options (see page 108). (This can be useful in providing information to an authorized technician or repair person.) s Contact your cable TV provider. Other Info 112

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112
Other Info
Other Info
Remote Control
CableCARD
Problem
Possible Remedies
Remote control does not operate
s
The batteries could be weak. Replace the batteries.
s
Check the orientation of the batteries.
s
Press the
TV (FUNCTION)
button. You may have inadvertently pressed the
SAT/CABLE (FUNCTION)
button, which changes the remote control to SAT or
CABLE mode.
s
Make sure the TV’s power cord is connected securely to the wall outlet.
s
Locate the TV at least 3-4 feet away from fluorescent lights.
Cannot change channels with
the remote control
s
If you are using the TV to change channels, first press the
TV (FUNCTION)
button.
s
If you are using another device to change channels, be sure you have not
inadvertently switched your TV from the channel 3 or 4 setting. Use the
Channel
Fix
option to “fix” the channel based on the hookup you used (see page 99).
s
If you are using another device to change channels, be sure to press the
FUNCTION
button for that device. For example, if you are using your cable box
to change channels, be sure to press the
SAT/CABLE (FUNCTION)
button.
Remote control does not operate
non-Sony video equipment
s
If you replaced the batteries to the remote recently, the code numbers for the video
equipment may need to be reset.
s
There may be more than one code for the equipment that you are attempting to
operate.
s
There is a possibility that some non-Sony equipment cannot be operated by your
Sony TV remote.You may need to use the equipment’s original remote control.
Problem
Possible Remedies
Problems using CableCARD
or CableCARD
services
s
Check that the CableCARD
is inserted properly (see page 51).
s
The CableCARD
must be activated by your local cable TV provider before you
can receive digital cable TV services. See the activation instructions on page 51.
s
Check the
Diagnostics
and
CableCARD
menu options (see page 108). (This
can be useful in providing information to an authorized technician or repair
person.)
s
Contact your cable TV provider.