Toshiba 15DLV77B Owners Manual - Page 62

Troubleshooting

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Others Troubleshooting Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units. SYMPTOMS POWER TV/DVD does not operate. TV BROADCAST RECEPTION Poor sound or No sound. Poor picture or No picture. Poor reception on some channels. Poor color or no color. Picture wobbles or drifts. No CATV reception. Horizontal or diagonal bars on screen. No reception above channel 13. TV shuts off. Closed - Caption is not activated. Display is not shown in your language. POSSIBLE SOLUTIONS • Make sure the connection of AC cord is secured. • Try another AC outlet. • Unplug unit, then plug it back in. • Station or Cable TV may have problems, try another station. • Check Volume adjustments. • Check for sources of possible interference. • Station or Cable TV may have problems, try another station. • Check antenna or Cable TV connections, reorient antenna. • Check for sources of possible interference. • Check picture control adjustments. • Station or Cable TV may have problems, try another station. • Station signal is weak, reorient antenna to receive weaker station. • Check for sources of possible interference. • Station or Cable TV may have problems, try another station. • Make sure channels are set into memory. • Check picture control adjustments. • Check antenna or Cable TV connections, reorient antenna. • Check for sources of possible interference. • Station or Cable TV may have problems, try another station. • Make sure channels are set into memory. • Cable TV company is scrambling signal. • Check antenna or Cable TV connections, reorient antenna. • Check all Cable TV connections. • Set TV/CABLE selection to the CABLE position. • Station or Cable TV system problems, try another station. • Check antenna or Cable TV connections, reorient antenna. • Check for sources of possible interference. • Make sure TV/CABLE selection is in the appropriate position. • If antenna is used, check UHF antenna connections. • No broadcast on station tuned. • Auto shut off feature worked. • Sleep Timer is set. • Power interrupted. • TV station experiencing problems or program tuned is not closed captioned. Try another channel. • Check Cable TV connection or VHF/UHF antenna, reposition or rotate antenna. • Press CLOSED CAPTION button to turn on the closed caption decoder. • Select proper language in the menu options. PAGE 18 22 22 64 22 13,14 64 33 22 13 64 22 21 33 13,14 64 22 21 13,14 14 21 22 13,14 64 21 13 22 37 23 - 22 13,14 25 20 62 Book 5Z0-01.indb 62 9/11/2549 16:15:26

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Others
SYMPTOMS
POSSIBLE SOLUTIONS
PAGE
POWER
TV/DVD does not operate.
• Make sure the connection of AC cord is secured.
• Try another AC outlet.
• Unplug unit, then plug it back in.
18
TV BROADCAST RECEPTION
Poor sound or No sound.
• Station or Cable TV may have problems, try another station.
• Check Volume adjustments.
• Check for sources of possible interference.
22
22
64
Poor picture or No picture.
• Station or Cable TV may have problems, try another station.
• Check antenna or Cable TV connections, reorient antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
22
13,14
64
33
Poor reception on some
channels.
• Station or Cable TV may have problems, try another station.
• Station signal is weak, reorient antenna to receive weaker station.
• Check for sources of possible interference.
22
13
64
Poor color or no color.
• Station or Cable TV may have problems, try another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or Cable TV connections, reorient antenna.
• Check for sources of possible interference.
22
21
33
13,14
64
Picture wobbles or drifts.
• Station or Cable TV may have problems, try another station.
• Make sure channels are set into memory.
• Cable TV company is scrambling signal.
• Check antenna or Cable TV connections, reorient antenna.
22
21
-
13,14
No CATV reception.
• Check all Cable TV connections.
• Set TV/CABLE selection to the CABLE position.
• Station or Cable TV system problems, try another station.
14
21
22
Horizontal or diagonal bars on
screen.
• Check antenna or Cable TV connections, reorient antenna.
• Check for sources of possible interference.
13,14
64
No reception above channel 13.
• Make sure TV/CABLE selection is in the appropriate position.
• If antenna is used, check UHF antenna connections.
21
13
TV shuts off.
• No broadcast on station tuned.
• Auto shut off feature worked.
• Sleep Timer is set.
• Power interrupted.
22
37
23
-
Closed - Caption is not
activated.
• TV station experiencing problems or program tuned is not closed
captioned. Try another channel.
• Check Cable TV connection or VHF/UHF antenna, reposition or
rotate antenna.
• Press CLOSED CAPTION button to turn on the closed caption
decoder.
22
13,14
25
Display is not shown in your
language.
• Select proper language in the menu options.
20
Troubleshooting
Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or
service outlet if problems persist.
Be sure all connections are properly made when using with other units.
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Book 5Z0-01.indb 62
Book 5Z0-01.indb
62
9/11/2549 16:15:26
9/11/2549
16:15:26