Toshiba Satellite L755 User Manual - Page 139

Hard disk drive, Problem, Procedure, Boot Priority - boot problems

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Troubleshooting Problem Procedure Markings appear on the These marks may have come from contact with computer's display the keyboard and Touch Pad while the display panel. panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Problems above remain You should initially refer to the documentation unresolved or other supplied with you software to determine if it is problems occur this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Hard disk drive Problem Computer does not boot from hard disk drive Slow performance Procedure Check to see whether there is a CD-ROM/DVDROM in the optical disc drive - if so remove it and try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Setting section in Chapter 7, HW Setup for further information. Please refer to your operating system documentation in order to determine whether there is a problem with any of the operating system files or settings. The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the Defragmentation utility. As a last resort you should reformat the hard disk drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-8

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User’s Manual
8-8
Troubleshooting
Hard disk drive
Markings appear on the
computer's display
panel.
These marks may have come from contact with
the keyboard and Touch Pad while the display
panel has been closed. You should try to remove
the marks by gently wiping the display panel with
a clean dry cloth or, if this fails, with a good
quality LCD screen cleaner. In this latter instance
you should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.
Problems above remain
unresolved or other
problems occur
You should initially refer to the documentation
supplied with you software to determine if it is
this that is causing the problems. Alternatively
you may wish to run the TOSHIBA PC
Diagnostic Tool to check the general operation
of the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem
Procedure
Problem
Procedure
Computer does not
boot from hard disk
drive
Check to see whether there is a CD-ROM/DVD-
ROM in the optical disc drive - if so remove it and
try to start the computer again.
If this has no effect, check the
Boot Priority
setting within the TOSHIBA HW Setup utility -
please refer to the
Boot Setting
section in
Chapter 7,
HW Setup
for further information.
Please refer to your operating system
documentation in order to determine whether
there is a problem with any of the operating
system files or settings.
Slow performance
The files on the hard disk drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the
condition of your files and the hard disk drive.
Please refer to the operating system's
documentation or online Help File for further
information on operating and using the
Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.