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Toshiba Tecra M9-S5516X User Guide - Page 189

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If Something Goes Wrong Resolving a hardware conflict 189 The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the power options using the Power Management utility. Have you added a device, such as a PC Card or memory module, that takes its power from the battery? Is your software using the hard disk more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 102. Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. The keyboard produces unexpected characters. A keypad overlay may be on. If the numlock light or cursor control mode light is on, press Fn + F10 to turn off the cursor control mode light, or Fn + F11 to turn off the numlock light. If the problem occurs when both the keypad overlays are off, make sure the software you are using is not remapping the keyboard. Refer to the software documentation and check that the program does not assign different meanings to any of the keys. You have connected an external keyboard and the operating system displays one or more keyboard error messages. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard.

Section	Page
Tecra® M9 Series User's Guide	1
Contents	27
Introduction	35
This guide	36
Safety icons	37
Other icons used	37
Other documentation	38
Service options	38
Chapter 1: Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	40
Precautions	40
Important information on your computer’s cooling fan	41
Setting up your computer	42
Setting up your software	42
Registering your computer with Toshiba	43
Adding optional external devices	43
Connecting to a power source	44
Charging the main battery	46
Using the computer for the first time	47
Opening the display panel	47
Your computer’s features and specifications	48
Turning on the power	48
Adding memory (optional)	49
Installing a memory module	50
Removing a memory module	54
Checking total memory	55
Hard Drive Recovery Utilities	56
Creating Recovery CDs/DVDs	56
Hard Disk Drive Recovery options	57
Hard Disk Drive Recovery using the Recovery media	62
Installing drivers and applications	63
Using the Toshiba Dual Pointing Device	64
Using the TouchPad™	64
Scrolling with the TouchPad™	65
Control buttons	65
Disabling or enabling the TouchPad™	65
Using external display devices	66
Directing the display output when you turn on the computer	66
Adjusting the quality of the external display	67
Using an external keyboard	67
Using a mouse	67
Connecting a printer	68
Setting up a printer	69
Connecting an optional external diskette drive	70
Turning off the computer	70
Options for turning off the computer	71
Using the Turn Off Computer or Shut Down commands	73
Using and configuring Hibernation mode	75
Using and configuring Standby mode	77
Closing the display panel	78
Customizing your computer’s settings	78
Caring for your computer	78
Cleaning the computer	79
Moving the computer	79
Using a computer lock	79
Chapter 2: Learning the Basics	81
Computing tips	81
Using the keyboard	83
Character keys	83
Making your keyboard emulate a full-size keyboard	83
Ctrl, Fn, and Alt keys	84
Function keys	84
Special Windows® keys	84
Overlay keys	85
Using the overlay to type numeric data	85
Starting a program	86
Starting a program from the Start menu	86
Starting a program from Windows® Explorer	86
Starting a program from the Run dialog box	87
Saving your work	88
Printing your work	90
Backing up your work	91
Restoring your work	92
Using the optical drive	92
Optical drive components	93
Inserting an optical disc	93
Playing an audio CD	95
Playing optical media	96
Recording optical media	96
Removing a disc with the computer on	97
Removing a disc with the computer off	97
Caring for optical discs	98
Toshiba’s online resources	98
Chapter 3: Mobile Computing	99
Toshiba’s energy-saver design	99
Running the computer on battery power	100
Battery Notice	100
Power management	101
Using additional batteries	102
Charging batteries	102
Charging the main battery	102
Charging the RTC battery	103
Monitoring main battery power	104
Determining remaining battery power	106
What to do when the main battery runs low	106
Setting battery alarms	107
Conserving battery power	107
Power Profiles	108
Using a hot key to set the Power Profile	109
Changing the main battery	109
Removing the battery from the computer	110
Inserting a charged battery	111
Taking care of your battery	112
Safety precautions	112
Maintaining your battery	113
Disposing of used batteries	114
Traveling tips	115
Chapter 4: Exploring Your Computer’s Features	116
Exploring the desktop	116
Finding your way around the desktop	117
Setting up for communications	119
Connecting your computer to a network	120
Connecting a modem to a telephone line	120
An overview of using the Internet	122
The Internet	122
The World Wide Web	122
Internet Service Providers	122
Connecting to the Internet	123
Surfing the Internet	123
Internet features	124
Uploading to, and downloading files from the Internet	124
Exploring audio features	124
Recording sounds	124
Using external speakers or headphones	126
Using PC Cards	126
Inserting a PC Card	127
Removing a PC Card	127
Setting up a PC Card for your computer	128
Using a Smart Card Reader	128
Using an SD™ card	129
Installing SD card drivers	129
Inserting an SD card	129
Formatting an SD card	130
Using Standby or Hibernate while using the SD card	130
Removing an SD card	131
Using the Ultra SlimBay	132
Removing a module from the Ultra SlimBay	132
Inserting a module into the Ultra SlimBay	133
Using an expansion device	134
Using an Optional Toshiba Express Port Replicator with your computer	134
Chapter 5: Utilities	135
TOSHIBA Assist	136
Connect	137
Secure	138
Protect & Fix	139
Optimize	140
TOSHIBA Application Installer	141
Setting passwords	142
Using an instant password	142
Using a supervisor password	143
Using a user password	144
Deleting a user password	145
TOSHIBA PC Diagnostic Tool Utility	146
TOSHIBA HDD Protection Utility	147
Fn-esse®	148
Starting Fn-esse®	148
TOSHIBA SD™ Memory Card Format Utility	149
TOSHIBA SD™ Memory Boot Utility	150
Booting from a bootable SD card	151
TOSHIBA Power Saver	152
Preset Power Profiles	153
Quickly creating a new power profile	153
Customizing a power profile	153
Mouse Utility	154
TOSHIBA Hardware Setup	155
TOSHIBA Zooming Utility	159
TOSHIBA Mobile Extension	160
TOSHIBA Button Controls	162
CD/DVD Drive Acoustic Silencer	163
TOSHIBA Accessibility	164
Trusted Platform Module (TPM)	165
Fingerprint Authentication Utility	166
Fingerprint utility limitations	166
Fingerprint Enrollment	166
Fingerprint Logon	168
Power-on Security	168
Control Center	170
Password Bank	171
Care and maintenance of your fingerprint reader	175
Fingerprint reader limitations	176
Chapter 6: If Something Goes Wrong	177
Problems that are easy to fix	177
Problems when you turn on the computer	179
The Windows® operating system is not working	181
Using Startup options to fix problems	182
Internet problems	183
The Windows® operating system can help you	183
Resolving a hardware conflict	184
A plan of action	184
Resolving hardware conflicts on your own	184
Fixing a problem with Device Manager	186
Memory problems	187
Power and the batteries	188
Keyboard problems	189
Display problems	190
Disk drive problems	192
Optical drive problems	194
Sound system problems	195
PC Card problems	195
Printer problems	197
Modem problems	198
Wireless networking problems	199
DVD operating problems	201
Develop good computing habits	203
Data and system configuration backup in the Windows® operating system	204
If you need further assistance	210
Before you contact Toshiba	210
Contacting Toshiba	210
Other Toshiba Internet Web sites	211
Toshiba’s worldwide offices	211
Appendix A: Hot Keys	213
Volume Mute	213
Password security	214
Without a password	214
With a password	214
Maintaining security when the battery is not fully charged	215
Power profile	215
Standby mode	216
Hibernation mode	216
Display modes	217
Display brightness	217
Disabling or enabling wireless devices	218
Disabling or enabling the Dual Pointing Device	218
Zooming applications in/out	218
Keyboard hot keys	219
Appendix B: Power Cord/Cable Connectors	220
Appendix C: Using ConfigFree® with your Toshiba Computer	221
Getting Started	222
Starting ConfigFree®	222
ConfigFree® Utilities	224
Connectivity Doctor	224
Search for Wireless Devices	226
Profile Settings	231
ConfigFree® SUMMIT	233
Quick Connect	237
Using the Automatic Switch	239
Semi-Automatic Switch Feature	240
Glossary	241

Match case Limit results 1 per page

189

If Something Goes Wrong

Resolving a hardware conflict

The battery appears not to power the computer for as long as

it usually does.

If you frequently repeat shallow charge and discharge, the battery

meter may become inaccurate. Let the battery discharge

completely, then try charging it again.

Check the power options using the Power Management utility. Have

you added a device, such as a PC Card or memory module, that

takes its power from the battery? Is your software using the hard

disk more? Is the display power set to turn off automatically? Was

the battery fully charged to begin with? All these conditions affect

how long the charge lasts.

After a period of time, the battery will lose its ability to perform at

maximum capacity and will need to be replaced. This is normal for

all batteries. To purchase a new battery pack, see your accessories

information that shipped with your computer, or visit the Toshiba

Web site at

accessories.toshiba.com.

Refer to this site often to stay

current on the most recent software and hardware options for your

computer, and for other product information.

For more information on maintaining battery power, see

“Charging

batteries” on page 102

Keyboard problems

If, when you type, strange things happen or nothing happens, the

problem may be related to the keyboard itself.

The keyboard produces unexpected characters.

A keypad overlay may be on. If the numlock light or cursor control

mode light is on, press

F10

to turn off the cursor control mode

light, or

F11

to turn off the numlock light.

If the problem occurs when both the keypad overlays are off, make

sure the software you are using is not remapping the keyboard.

Refer to the software documentation and check that the program

does not assign different meanings to any of the keys.

You have connected an external keyboard and the operating

system displays one or more keyboard error messages.

The keyboard you connected may be defective or incompatible with

the computer. Try using a different make of keyboard.