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Toshiba Tecra M9-S5516X User Guide - Page 190

Display problems, Nothing happens when you press the keys on the external, keyboard.

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190 If Something Goes Wrong Resolving a hardware conflict Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Using the computer's TouchPad, click Start, then either Shut Down or Turn off computer, and then Restart the Computer. The computer will restart and recognize the device. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press Enter. If no password is registered, press any key. The screen reactivates and allows you to continue working. If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key several times will advance you through the display options. If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor's power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press Fn and F5 simultaneously to make sure the display priority is not set for the built-in screen.

Section	Page
Tecra® M9 Series User's Guide	1
Contents	27
Introduction	35
This guide	36
Safety icons	37
Other icons used	37
Other documentation	38
Service options	38
Chapter 1: Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	40
Precautions	40
Important information on your computer’s cooling fan	41
Setting up your computer	42
Setting up your software	42
Registering your computer with Toshiba	43
Adding optional external devices	43
Connecting to a power source	44
Charging the main battery	46
Using the computer for the first time	47
Opening the display panel	47
Your computer’s features and specifications	48
Turning on the power	48
Adding memory (optional)	49
Installing a memory module	50
Removing a memory module	54
Checking total memory	55
Hard Drive Recovery Utilities	56
Creating Recovery CDs/DVDs	56
Hard Disk Drive Recovery options	57
Hard Disk Drive Recovery using the Recovery media	62
Installing drivers and applications	63
Using the Toshiba Dual Pointing Device	64
Using the TouchPad™	64
Scrolling with the TouchPad™	65
Control buttons	65
Disabling or enabling the TouchPad™	65
Using external display devices	66
Directing the display output when you turn on the computer	66
Adjusting the quality of the external display	67
Using an external keyboard	67
Using a mouse	67
Connecting a printer	68
Setting up a printer	69
Connecting an optional external diskette drive	70
Turning off the computer	70
Options for turning off the computer	71
Using the Turn Off Computer or Shut Down commands	73
Using and configuring Hibernation mode	75
Using and configuring Standby mode	77
Closing the display panel	78
Customizing your computer’s settings	78
Caring for your computer	78
Cleaning the computer	79
Moving the computer	79
Using a computer lock	79
Chapter 2: Learning the Basics	81
Computing tips	81
Using the keyboard	83
Character keys	83
Making your keyboard emulate a full-size keyboard	83
Ctrl, Fn, and Alt keys	84
Function keys	84
Special Windows® keys	84
Overlay keys	85
Using the overlay to type numeric data	85
Starting a program	86
Starting a program from the Start menu	86
Starting a program from Windows® Explorer	86
Starting a program from the Run dialog box	87
Saving your work	88
Printing your work	90
Backing up your work	91
Restoring your work	92
Using the optical drive	92
Optical drive components	93
Inserting an optical disc	93
Playing an audio CD	95
Playing optical media	96
Recording optical media	96
Removing a disc with the computer on	97
Removing a disc with the computer off	97
Caring for optical discs	98
Toshiba’s online resources	98
Chapter 3: Mobile Computing	99
Toshiba’s energy-saver design	99
Running the computer on battery power	100
Battery Notice	100
Power management	101
Using additional batteries	102
Charging batteries	102
Charging the main battery	102
Charging the RTC battery	103
Monitoring main battery power	104
Determining remaining battery power	106
What to do when the main battery runs low	106
Setting battery alarms	107
Conserving battery power	107
Power Profiles	108
Using a hot key to set the Power Profile	109
Changing the main battery	109
Removing the battery from the computer	110
Inserting a charged battery	111
Taking care of your battery	112
Safety precautions	112
Maintaining your battery	113
Disposing of used batteries	114
Traveling tips	115
Chapter 4: Exploring Your Computer’s Features	116
Exploring the desktop	116
Finding your way around the desktop	117
Setting up for communications	119
Connecting your computer to a network	120
Connecting a modem to a telephone line	120
An overview of using the Internet	122
The Internet	122
The World Wide Web	122
Internet Service Providers	122
Connecting to the Internet	123
Surfing the Internet	123
Internet features	124
Uploading to, and downloading files from the Internet	124
Exploring audio features	124
Recording sounds	124
Using external speakers or headphones	126
Using PC Cards	126
Inserting a PC Card	127
Removing a PC Card	127
Setting up a PC Card for your computer	128
Using a Smart Card Reader	128
Using an SD™ card	129
Installing SD card drivers	129
Inserting an SD card	129
Formatting an SD card	130
Using Standby or Hibernate while using the SD card	130
Removing an SD card	131
Using the Ultra SlimBay	132
Removing a module from the Ultra SlimBay	132
Inserting a module into the Ultra SlimBay	133
Using an expansion device	134
Using an Optional Toshiba Express Port Replicator with your computer	134
Chapter 5: Utilities	135
TOSHIBA Assist	136
Connect	137
Secure	138
Protect & Fix	139
Optimize	140
TOSHIBA Application Installer	141
Setting passwords	142
Using an instant password	142
Using a supervisor password	143
Using a user password	144
Deleting a user password	145
TOSHIBA PC Diagnostic Tool Utility	146
TOSHIBA HDD Protection Utility	147
Fn-esse®	148
Starting Fn-esse®	148
TOSHIBA SD™ Memory Card Format Utility	149
TOSHIBA SD™ Memory Boot Utility	150
Booting from a bootable SD card	151
TOSHIBA Power Saver	152
Preset Power Profiles	153
Quickly creating a new power profile	153
Customizing a power profile	153
Mouse Utility	154
TOSHIBA Hardware Setup	155
TOSHIBA Zooming Utility	159
TOSHIBA Mobile Extension	160
TOSHIBA Button Controls	162
CD/DVD Drive Acoustic Silencer	163
TOSHIBA Accessibility	164
Trusted Platform Module (TPM)	165
Fingerprint Authentication Utility	166
Fingerprint utility limitations	166
Fingerprint Enrollment	166
Fingerprint Logon	168
Power-on Security	168
Control Center	170
Password Bank	171
Care and maintenance of your fingerprint reader	175
Fingerprint reader limitations	176
Chapter 6: If Something Goes Wrong	177
Problems that are easy to fix	177
Problems when you turn on the computer	179
The Windows® operating system is not working	181
Using Startup options to fix problems	182
Internet problems	183
The Windows® operating system can help you	183
Resolving a hardware conflict	184
A plan of action	184
Resolving hardware conflicts on your own	184
Fixing a problem with Device Manager	186
Memory problems	187
Power and the batteries	188
Keyboard problems	189
Display problems	190
Disk drive problems	192
Optical drive problems	194
Sound system problems	195
PC Card problems	195
Printer problems	197
Modem problems	198
Wireless networking problems	199
DVD operating problems	201
Develop good computing habits	203
Data and system configuration backup in the Windows® operating system	204
If you need further assistance	210
Before you contact Toshiba	210
Contacting Toshiba	210
Other Toshiba Internet Web sites	211
Toshiba’s worldwide offices	211
Appendix A: Hot Keys	213
Volume Mute	213
Password security	214
Without a password	214
With a password	214
Maintaining security when the battery is not fully charged	215
Power profile	215
Standby mode	216
Hibernation mode	216
Display modes	217
Display brightness	217
Disabling or enabling wireless devices	218
Disabling or enabling the Dual Pointing Device	218
Zooming applications in/out	218
Keyboard hot keys	219
Appendix B: Power Cord/Cable Connectors	220
Appendix C: Using ConfigFree® with your Toshiba Computer	221
Getting Started	222
Starting ConfigFree®	222
ConfigFree® Utilities	224
Connectivity Doctor	224
Search for Wireless Devices	226
Profile Settings	231
ConfigFree® SUMMIT	233
Quick Connect	237
Using the Automatic Switch	239
Semi-Automatic Switch Feature	240
Glossary	241