Vizio E371VA E421VA User Manual - Page 50

Troubleshooting Guide - volume issues

Get Vizio E371VA PDF manuals and user guides
UPC - 845226003592
View all Vizio E371VA manuals
Add to My Manuals
Save this manual to your list of manuals

Page 50 highlights

VIZIO 120HZ E SERIES User Manual Troubleshooting Guide If the TV fails to operate, or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the problem. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-877-698-4946 or e-mail us at [email protected]. Problem Solution No power. Make sure the power button is ON (VIZIO Logo glows white). Make sure AC power cord is securely connected to the AC socket. Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying power. No sound. Press the Volume + (Up) key on the remote control Check to see if the MUTE symbol is displayed in the lower corner of the screen. Press MUTE on the remote so that MUTE disappears from the screen Check your audio settings. If TV input is selected, audio may be set to SAP, or speakers are set to off. If external devices are selected input, check the audio connections. If the screen is black. Make sure the power button is ON (VIZIO Logo glows white). Press the INPUT button on the TV or the Remote. Check the input connections. Power is ON but no Make sure any cable attached to the TV is connected to the correct output screen image. from a Set-Top Box, DVD, etc. Adjust brightness, contrast or backlight. Check Input settings. Wrong or abnormal colors appear. Check Color and tint settings in Picture Menu. Reset Picture settings. Component Input: If any colors (red, or blue) are missing, check the video cables to make sure they are securely connected. PC Input: If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Control buttons do not Press only one button at a time. work. Remote Control does not Make sure batteries are inserted correctly work. Batteries could be weak. Make sure you have selected TV on the remote. There appears to image quality issues. be For best image quality, view HD wide screen programs where possible. If HD content is not available view "Standard Definition" from a digital source. Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than old TV's and so you can see interference and deficiencies you did not know you had. Version 3/8/2010 50 www.VIZIO.com

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
VIZIO 120HZ E SERIES User Manual
Version 3/8/2010
50
www.VIZIO.com
Troubleshooting Guide
If the TV fails to operate, or the performance changes dramatically, check the display in accordance with
the following instructions.
Remember to check the peripherals to pinpoint the source of the problem.
If
the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-877-698-4946
or e-mail us at
.
Problem
Solution
No power.
Make sure the power button is ON (VIZIO Logo glows white).
Make sure AC power cord is securely connected to the AC socket.
Plug another electrical device (like a radio) to the power outlet to verify that
the outlet is supplying power.
No sound.
Press the Volume + (Up) key on the remote control
Check to see if the MUTE symbol is displayed in the lower corner of the
screen. Press MUTE on the remote so that MUTE disappears from the
screen
Check your audio settings. If TV input is selected, audio may be set to
SAP, or speakers are set to off.
If external devices are selected input, check the audio connections.
If the screen is black.
Make sure the power button is ON (VIZIO Logo glows white).
Press the INPUT button on the TV or the Remote.
Check the input connections.
Power
is
ON
but
no
screen image.
Make sure any cable attached to the TV is connected to the correct output
from a Set-Top Box, DVD, etc.
Adjust brightness, contrast or backlight.
Check Input settings.
Wrong or abnormal colors
appear.
Check Color and tint settings in Picture Menu. Reset Picture settings.
Component Input: If any colors (red, or blue) are missing, check the video
cables to make sure they are securely connected.
PC Input: If any colors (red, green, or blue) are missing, check the video
cable to make sure it is securely connected.
Control buttons do not
work.
Press only one button at a time.
Remote Control does not
work.
Make sure batteries are inserted correctly
Batteries could be weak.
Make sure you have selected TV on the remote.
There
appears
to
be
image quality issues.
For best image quality, view HD wide screen programs where possible.
If
HD content is not available view “Standard Definition” from a digital source.
Standard, analog TV will always be noticeably inferior to HD because your
digital flat panel TV has video that is many times better than old TV’s and
so you can see interference and deficiencies you did not know you had.