Vtech VH6211 Abridged User Manual - Page 42

Appendix Frequently asked questions My headset does not work at all. Make sure the headset and headset base are installed properly, and batteries are installed and charged correctly. For optimum daily performance, return the headset to the headset base after use. The dial tone is Slide the audio adjustment switch at the bottom of the unclear. headset base between A and F until you obtain a good sound quality. I cannot hear the dial tone. Slide the audio adjustment switch at the bottom of the headset base between A and F until you obtain a good sound quality. Disconnect the telephone line cord from the telephone where the headset base is connected. Then, connect the telephone line cord to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider. You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions. I cannot dial out. Make sure there is a dial tone before dialing. It is normal if the headset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. The battery Make sure the headset is placed in the headset base or does not charger correctly. charge in the If the battery is completely depleted, charge the battery headset or the for at least 30 minutes before use. headset battery does not You may need to purchase a new battery. accept charge. 35