Vtech VH6211 Abridged User Manual - Page 45

knob until it reaches

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Appendix Frequently asked questions The light on the headset is off while charging. Make sure the cables are plugged in correctly and securely, and that the battery is securely installed in the wireless headset. Make sure the headset is sitting properly on the base to charge. The switch hook presser of the handset lifter doesn't rise at all. Make sure you do not plug in the EHS cable or headset audio cable when you have connected the handset lifter. Make sure the lifter control cable is securely plugged into the LIFTER jack on the headset base. Make sure all cables are securely connected to the proper sockets. Make sure the headset base has power. Make sure your headset is charged and registered to the headset base. When I press on the headset, the handset lifter rises, but the call is not connected or I do not hear a dial tone. When using the handset lifter, make sure the telephone line cord is connected to the telephone line jack on the back of the corded phone. The handset lifter may not rise high enough to release the switch hook. Try to adjust the height of the lifter arm by turning the ADJUST LIFTER knob until it reaches the desired angle. Adjust the switch hook presser by turning the switch hook presser adjustment knob so that the switch hook is released when the lifter arm rises. If you cannot hear a dial tone when you pressed on the headset, try out the solutions in I cannot hear the dial tone first. Slide the audio adjustment switch at the bottom of the headset base between A and F until you obtain a good sound quality. 38

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38
Appendix
The
light on
the headset
is off while
charging.
Make sure the cables are plugged in correctly and
securely, and that the battery is securely installed in the
wireless headset.
Make sure the headset is sitting properly on the base to
charge.
The switch
hook presser
of the handset
lifter doesn’t
rise at all.
Make sure you do not plug in the EHS cable or headset
audio cable when you have connected the handset lifter.
Make sure the lifter control cable is securely plugged into
the
LIFTER
jack on the headset base.
Make sure all cables are securely connected to the proper
sockets.
Make sure the headset base has power.
Make sure your headset is charged and registered to the
headset base.
When I press
on the headset,
the handset
lifter rises, but
the call is not
connected or
I do not hear a
dial tone.
When using the handset lifter, make sure the telephone
line cord is connected to the telephone line jack on the
back of the corded phone.
The handset lifter may not rise high enough to release
the switch hook. Try to adjust the height of the lifter arm
by turning the
ADJUST LIFTER
knob until it reaches the
desired angle. Adjust the switch hook presser by turning
the switch hook presser adjustment knob so that the
switch hook is released when the lifter arm rises.
If you cannot hear a dial tone when you pressed
on the
headset, try out the solutions in
I cannot hear the dial
tone
first.
Slide the audio adjustment switch at the bottom of the
headset base between
A
and
F
until you obtain a good
sound quality.
Frequently asked questions