Vtech VH6211 Abridged User Manual - Page 44

Appendix Frequently asked questions I have manually or accidentally deregistered my headset from the headset base. You must register a new headset or the accidentally deregistered headset to the headset base for it to operate. To register a new headset to the headset base: 1. Make sure the battery is properly installed in the headset. The LED light flashes slowly in red and blue to indicate the headset is not registered. 2. Place the headset in the headset base and allow it to charge for at least one hour before beginning registration. 3. Remove the headset from the headset base. 4. Press and hold the PAIR button for about four seconds until the PHONE light on the headset base turns on, and then release the button. 5. Return the headset to the headset base for registration. The LED light alternates quickly in red and blue. It takes about 60 seconds to complete the registration process. Once the headset is registered, The LED light turns red when the battery is low and being charged, or turns purple when the battery is well charged, or turns blue when the battery is fully charged. If the registration fails, you hear the voice prompt "Not registered" when you press the ON/OFF button on the headset, and the ON/OFF button light on the headset alternates slowly in red and blue. I cannot answer or end, and mute or end mute a call directly from my headset when connected to PC. Make sure PC mode is selected on the headset base and the PC light is on. Make sure you have properly installed the software application. Make sure the audio setting is properly configured in your Windows system. If you have installed Skype or Skype for Business for use with your headset, make sure the audio settings are configured correctly in the programs. 37