Vtech VH6212 User Manual - Page 34

Appendix Troubleshooting If you have difficulty with your product, please try the following suggestions. For customer service, visit our website at businessphones.vtech.com or call 1 (800) 222-3111. In Canada, dial 1 (800) 267-7377. I cannot find complete instructions on the usages of headset with computer. Download the complete instructions on the selected topics under the product page of VH6212 at businessphones.vtech.com/support/downloads. For the VTech Control: "Software application Installation and Operation Guide" My headset does not work at all. Make sure the headset and dongle are connected properly, and batteries are installed and charged correctly. For optimum daily performance, return the headset to the headset base after use. I cannot dial out. Make sure there is a dial tone before dialing. It is normal if the headset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. The battery Make sure the headset is placed in the charger correctly. does not charge in the If the battery is completely depleted, charge the battery headset or the for at least 30 minutes before use. headset battery does not You may need to purchase a new battery. accept charge. 29