Vtech VH6212 User Manual - Page 37

VTech Control, headset when

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Appendix Troubleshooting I cannot answer or end, and mute or end mute a call directly from my headset when connected to PC. Make sure you have properly installed the VTech Control software application. Make sure the audio setting is properly configured in your Windows system. If you have installed Skype or Skype for Business for use with your headset, make sure the audio settings are configured correctly in the programs. The light on the headset is off while charging. Make sure the cables are plugged in correctly and securely, and that the battery is securely installed in the wireless headset. Make sure the headset is sitting properly on the charger to charge. 32

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32
Appendix
I cannot
answer or end,
and mute or
end mute a
call directly
from my
headset when
connected to
PC.
Make sure you have properly installed
the
VTech Control
software
application.
Make sure the audio setting is properly configured in
your Windows system.
If you have installed Skype or Skype for Business for
use with your headset, make sure the audio settings are
configured correctly in the programs.
The
light on
the headset
is off while
charging.
Make sure the cables are plugged in correctly and
securely, and that the battery is securely installed in the
wireless headset.
Make sure the headset is sitting properly on the charger
to charge.
Troubleshooting