Vtech vt2910 User Manual - Page 32

In Case Of Difficulty

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IN CASE OF DIFFICULTY If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, In the US call: VTech Communications at 1-800-595-9511 In Canada call VTECH Electronics at 1-500-267-7377 THE PHONE DOESN'T WORK AT ALL. • Make sure the power cord is plugged in. • Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack. • Make sure the battery pack is properly charged. If the LOW BATTERY is displayed on the Handset, the battery pack needs charging. If the IN USE LED (on the Base Unit) and the PHONE LED (on the Handset) do not light when you press PHONE, you should charge the battery pack. • If you recently installed a new battery pack, make sure it is installed correctly. NO DIAL TONE. • First check all the suggestions above. • If you still don't hear a dial tone, disconnect the Base Unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company. YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU'RE NEAR THE BASE UNIT. • Place the Handset in the Base mo- mentarily to re-set the security code. Then press PHONE to get a line. Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet. YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU'RE AWAY FROM THE BASE UNIT. • You may be out of range. Either move close to the base, or relocate the Base Unit. • The layout of your home may be limiting the range. Try moving the Base Unit to the second or third floor, or to some other location. THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL. • Ensure that the ringer is turned on. • Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the Base Unit. • You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones. THE BASE DOES NOT RING • Make sure the BASE RINGER switch is not set to off. • There may be too many extension phones on your line. Try unplugging VT2910C EN MANU 32 32 12/16/99, 6:18 AM

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32
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL EVEN WHEN YOU’RE
NEAR THE BASE UNIT.
•
Place the Handset in the Base mo-
mentarily to re-set the security code.
Then press
PHONE
to get a line.
Household appliances plugged into the
same circuit as the Base Unit can
sometimes cause interference.
Try
moving the appliance or the Base Unit
to another outlet.
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL WHEN YOU’RE
A
W
A
Y FROM THE BASE UNIT.
•
You may be out of range.
Either
move close to the base, or relocate
the Base Unit.
•
The layout of your home may be
limiting the range.
Try moving the
Base Unit to the second or third floor,
or to some other location.
THE HANDSET DOES NOT RING
WHEN YOU RECEIVE A CALL.
•
Ensure that the ringer is turned on.
•
Make sure the telephone line cord is
plugged firmly into the Base Unit and
the telephone jack.
Make sure the
power cord is plugged in.
•
You may be too far from the Base
Unit.
•
You may have too many extension
phones on your telephone line to
allow all of them to ring.
Tr y
unplugging some of the other
phones.
THE BASE DOES NOT RING
•
Make sure the BASE RINGER
switch is not set to off.
•
There may be too many extension
phones on your line. Try unplugging
If you have difficulty operating your
phone, the suggestions below should
solve the problem.
If you still have
difficulty after trying these suggestions,
In the US call:
VTech Communications at
1-800-595-9511
In Canada call
VTECH Electronics at
1-500-267-7377
THE PHONE DOESN’T WORK AT
ALL.
•
Make sure the power cord is plugged
in.
•
Make sure the telephone line cord is
plugged firmly into the Base Unit and
the telephone wall jack.
•
Make sure the battery pack is prop-
erly charged. If the
LOW BATTERY
is displayed on the Handset, the
battery pack needs charging.
If the
IN USE
LED (on the Base Unit) and
the
PHONE
LED (on the Handset)
do not light when you press
PHONE
, you should charge the
battery pack.
•
If you recently installed a new battery
pack, make sure it is installed
correctly.
NO DIAL TONE.
•
First check all the suggestions above.
•
If you still don’t hear a dial tone,
disconnect the Base Unit from the
telephone jack and connect a
different phone.
If there is no dial
tone on that phone either, the
problem is in your wiring or local
service.
Call your local telephone
company.
IN CASE OF DIFFICULTY
VT2910C EN MANU
12/16/99, 6:18 AM
32