Western Digital WDBAAB5000ASL User Manual - Page 41

Start, My Computer, Password, Unlock, Erase My Passport; too many, attempts

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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Using the Drive Unlock Utility. To erase your My Passport when the drive is locked and you have forgotten or lost your password: 1. If you do not see a prompt to provide your password, then either: • Click the My Passport image above the Drive is locked prompt on the Home screen to display the WD SmartWare drive unlock screen: • Start the WD SmartWare Drive Unlock utility by either: - Using your computer's file management utility to open the WD Unlock virtual CD and double-clicking the Unlock.exe file - Clicking Start > My Computer and double-clicking the WD Unlock virtual CD icon under Devices with Removable Storage 2. Make five attempts to unlock the drive by: a. Typing a password in the Password box. b. Clicking Unlock. 3. The fifth invalid password attempt displays the Erase My Passport; too many attempts prompt: MANAGING AND CUSTOMIZING YOUR DRIVE - 36

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MY PASSPORT ESSENTIAL AND ESSENTIAL SE
USER MANUAL
MANAGING AND CUSTOMIZING YOUR DRIVE
– 36
Using the Drive Unlock Utility.
To erase your My Passport when the drive is locked and
you have forgotten or lost your password:
1.
If you do not see a prompt to provide your password, then either:
•
Click the My Passport image above the Drive is locked prompt on the Home
screen to display the WD SmartWare drive unlock screen:
•
Start the WD SmartWare Drive Unlock utility by either:
-
Using your computer’s file management utility to open the WD Unlock virtual
CD and double-clicking the Unlock.exe file
-
Clicking
Start
>
My Computer
and double-clicking the WD Unlock virtual CD
icon under Devices with Removable Storage
2.
Make five attempts to unlock the drive by:
a.
Typing a password in the
Password
box.
b.
Clicking
Unlock
.
3.
The fifth invalid password attempt displays the
Erase My Passport; too many
attempts
prompt: