Xerox 6130N User Guide - Page 114

Problems With the Printer Symptom Paper cannot be fed. Paper jams. Multiple paper are fed. Paper is fed at an angle. Paper is wrinkled. Unusual noises Reason/Action Is the paper correctly loaded? Load the paper correctly. For labels, transparencies, or envelopes, fan them well to allow air to enter between each sheet before loading. Is the paper damp? Replace with paper from a new ream. The paper used is not suitable. Load the correct type of paper. See About Paper on page 4-5. Is the paper tray set correctly? Push the paper tray completely into the printer. Is the printer placed on a flat location? Place the printer on a stable flat surface. Are the paper tray guides set in the correct positions? Set the guides to the correct positions. Paper is fed more than 1 sheet at a time. Multiple feeding of paper may occur before the sheets of paper loaded in the tray are used up. Remove the paper, fan it, and load again. Replenish paper only when all the sheets of the loaded paper are used up. The printer is not level. Reposition the printer on a flat, stable surface. The paper tray is not inserted properly. Push the paper tray completely into the printer. There is a foreign object inside the printer. Turn off the printer and remove the foreign object. Refer to the Xerox Support website, www.xerox.com/office/6130support, for assistance. Phaser® 6130 Printer 7-10