Xerox 6180N FreeFlow® PrInteract Remote Services User Guide - Page 29

8 Is an activity history available? Information provided on History page The Remote Services History page contains a list of activities that have been performed. To open the History page, click the [History] link located on the Home page. • Capture & Transfer-capture and transfer of machine and/or job data to Xerox • Remote Monitoring-if enabled, presents periodic capture and transfer of systems Remote Services log data • File Cleanup-deletion of captured files after they are transmitted to Xerox • Support Requests (formerly called Service Request Accepted)-status of Support Requests received • Remote Services Installation-software updates installed • Support Access-sessions of interactive support and desktop sharing • MeterAssistant (formerly called Billing)-if enabled from the MeterAssistant feature on the Home: Setup: General Settings tab page, presents transmission details of automated meter readings and current meter readings NOTE: MeterAssistant is available on monochrome and highlight color printers, only. • Setup-identifies features of Remote Services that are enabled or disabled • Contact-email communication sent to Xerox Support. The status of each task may be either Completed, In Progress, or Canceled. Each task is give a Date/Time Stamp, which identifies the date and time you first received the task request. To view recent updates to the History table, click the [Refresh] button. To clear the history log and refresh the table to its empty state, click the [Clear] button. User Guide 25