Xerox 6180N FreeFlow® PrInteract Remote Services User Guide - Page 31

How are software updates delivered?, Support Requests, Get New, Accept, Reject, Refresh Table - manual

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How are software updates delivered? 9 How are software updates delivered? Each time the Remote Services application opens, the system checks for software updates from the Xerox Support Server. The Remote Services Home page provides a link to software updates whenever they become available. Alternately, you can access the Software Updates page via the Software Updates tab on the [Home: Support Requests] page. Types of software updates Software updates include: • Operating System (OS) patches • Remote Services (RS) patches • FreeFlow Print Server patches When a system search is complete, a list of updates display. The search filters the list to ensure compatibility with your site configuration. Information provided with each update patch include: • Patch ID • Patch type • Installation status • Data/Time stamp You may accept, install, or reject any update. • To manually check the Xerox Support Server for new Software Updates, click the [Get New] button. New Software Updates may take a few minutes to arrive. • To accept and download an update: Click the patch ID to highlight the row and then click the [Accept] button. The software automatically downloads to your system. With your permission, Xerox Support will remotely install the patch. • To reject an update and remove it from the list: Click the patch ID to highlight the row and then click the [Reject] button. A rejected update may be accepted at a later time. • To refresh the display to include Software Updates that have just arrived, click the [Refresh Table] button. User Guide 27

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User Guide
27
How are software updates delivered?
9
How are software updates delivered?
Each time the Remote Services application opens, the system
checks for software updates from the Xerox Support Server. The
Remote Services Home page provides a link to software updates
whenever they become available. Alternately, you can access the
Software Updates page via the Software Updates tab on the
[
Home
:
Support Requests
] page.
Types of software updates
Software updates include:
Operating System (OS) patches
Remote Services (RS) patches
FreeFlow Print Server patches
When a system search is complete, a list of updates display. The
search filters the list to ensure compatibility with your site
configuration.
Information provided with each update patch include:
Patch ID
Patch type
Installation status
Data/Time stamp
You may accept, install, or reject any update.
To manually check the Xerox Support Server for new Software
Updates, click the [
Get New
] button. New Software Updates
may take a few minutes to arrive.
To accept and download an update: Click the patch ID to
highlight the row and then click the [
Accept
] button. The
software automatically downloads to your system. With your
permission, Xerox Support will remotely install the patch.
To reject an update and remove it from the list: Click the patch
ID to highlight the row and then click the [
Reject
] button. A
rejected update may be accepted at a later time.
To refresh the display to include Software Updates that have
just arrived, click the [
Refresh Table
] button.