Xerox N2125 User Guide - Page 141

Problem, Action, continued

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Solving Printing Problems Table 5.2 Printer Operation Problems (continued) Problem PostScript commands are printed instead of the PostScript job. Action • Make certain that the software application you are using to create your job is configured properly. Refer to your software documentation. • The job sent to the printer might have included an incorrect header, and therefore, not have indicated that a PostScript job was being sent. - Check your software to make sure the PostScript header file is being sent to the printer. • Set the Print Errors item in the PostScript Menu to On and resend the job. - If an error page prints, there is a problem in the PostScript coding. Correct the coding problem and resend the job. Asking for features not available can cause a configuration error. - If the job still does not print and an error page was not printed, the job may require additional memory. Table 5.2 Page 3 of 4 Chapter 5: Troubleshooting y 5-27

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Solving Printing Problems
Chapter 5: Troubleshooting
5-27
PostScript commands
are printed instead of
the PostScript job.
•
Make certain that the software application you are using to create your job is
configured properly. Refer to your software documentation.
•
The job sent to the printer might have included an incorrect header, and
therefore, not have indicated that a PostScript job was being sent.
-
Check your software to make sure the PostScript header file is being sent
to the printer.
•
Set the Print Errors item in the PostScript Menu to
On
and resend the job.
-
If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and resend the job. Asking for features not available
can cause a configuration error.
-
If the job still does not print and an error page was not printed, the job
may require additional memory.
Table 5.2
Printer Operation Problems
(continued)
Problem
Action
Table 5.2
Page 3 of 4