1995 Chevrolet Suburban Owner's Manual - Page 468

Customer Assistancefor the Hearingor Speech lmpaired(TDD) To assist customerswho have hearing difficulties, Chevrolethas installed special TDD (Telecommunication Devices forthe Deaf) equipmentat its Customer AssistanceCenter. Any hearing or speech impaired customer who a conventional teletypewriter (TTY) can has access to a TDD or communicate with Chevrolet by dialing: 1-800-TDD-CHEV (1-800-833-2438). (TDD users in Canada can dial 1-800-263-3830.) GM Participation inBBB AUTO LINE Alternative Dispute Resolution Program* *This program may not be available in all states, dependingon state law. Canadian owners refer to your Warranty and Owner AssistanceInformation booklet. General Motors reservesthe right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure with your new vehicle. Our experiencehas you are completely satisfied shown that, if a situation ariseswhere you feel your concern has not been adequately addressed, theCustomer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third-party can assist in arriving vehicle repairs or interpretation of at a solution to a disagreement regarding the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevroletvoluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputesbetween customers and automobile manufacturers. This program is available freeof charge to customers who currently own or lease aGM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact theBBB using the toll-free telephone number, or write them at the following address: BBB AUTO LINE Council of Better BusinessBureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5 100 8-3