2012 Ford Explorer Owner Guide 2nd Printing - Page 321

Roadside Emergencies Vehicles sold in the U.S. : Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the Owner's Guide portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Vehicles sold in Canada : Getting roadside assistance Canadian customers who require roadside assistance, call 1-800-665-2006. Vehicles sold in Canada : Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In Canada, the card is found in the Warranty Guide in the glove box. Canadian Roadside coverage and benefits may differ from the U.S. coverage. Please refer to your Warranty Guide or visit our website at www.ford.ca for information on Canadian services and benefits. Canadian customers who need to obtain roadside information, call 1-800-665-2006 or visit our website at www.ford.ca. 321 2012 Explorer (exp) Owners Guide, 2nd Printing USA (fus)